Agent Personal Assistant - Sea Point at Pam Golding Properties

Main Purpose of the Job

We are looking for a dynamic, experienced Personal Administrative Assistant, to join a top Gold Club Elite team based in Sea Point.

MAIN PURPOSE OF ROLE

• To assist the team of Agents with all property matters through competent and effective secretarial support and the smooth running of their office. To promote a welcoming and professional corporate image, through the efficient handling of clients, visitors and other callers, whether telephonically or by personal contact, and the co-ordinating of administration activities for the Agent.

Key Responsibilities

• Diary management for a team of busy, high-performance Agents;
• Arranging house viewings;
• Dealing with client queries;
• Loading of new properties and updating existing ones;
• Advertising of properties;
• Arrange for marketing collateral to be sent to interested parties;
• Compilation of show-house brochures and portfolios;
• Capturing of buyers in Alchemy;
• Capture and maintain client information on databases;
• Follow up with clients on all property and administrative matters such as marketing proposals, photography of properties and ensure ongoing communication and feedback at all times;
• Screening and/or prioritisation of telephone calls, accurate message taking and responsible for correspondence;
• The handling and co-ordination of responses to complaints;
• Maintenance of an effective filing system.

Key Competencies

• Strong written and verbal communication skills;
• Good interpersonal skills with an approachable, confident and friendly demeanour;
• An ability to work independently, make own decisions and use own initiative as well as the ability to work as part of a team;
• An ability to work under pressure with a solution-orientated attitude;
• An ability to prioritise with strong organizational skills;
• Patient and strong self-control;
• Highly efficient and accurate with a strong ability to pay attention to details;
• Places a high value on integrity and confidentiality.

Education & Experience

• Matric (Secretarial or conveyancing Diploma an advantage);
• At least 5 years’ experience as a personal assistant;
• Property knowledge or previous experience in a similar role a definite plus.
• Knowledge & Skills Required
• Computer literate and proficient in Microsoft office, Power Point, Excel & Internet (must have own laptop);
• Alchemy proficient.