Agent Support Tax Registration & Compliance Officer at Mukuru

Why this role matters

• At Mukuru, compliance isn’t just a checkbox — it’s how we protect our people, our partners, and our purpose. As the Agent Support: Tax Registration & Compliance Officer, you’ll play a critical role in ensuring our Sales Partners are fully tax compliant, enabling them to operate confidently and legally while supporting Mukuru’s continued growth across regions.
• If you’re detail-driven, organised, and enjoy working at the intersection of people, process, and regulation — this role is for you.

What you’ll be doing

• You’ll be the go-to expert for tax registration and compliance for our Sales Partners, ensuring everything runs smoothly from onboarding to ongoing compliance.

Key responsibilities

• Manage tax registration for all new and existing Sales Partners
• Ensure full tax compliance in line with regulatory and internal deadlines
• Support regional and provincial teams with tax-related onboarding requirements
• Maintain accurate and up-to-date compliance records and tracking reports
• Assist Sales Partners with tax-related queries, documentation, and guidance
• Liaise closely with Finance, Compliance, and Sales Operations teams
• Identify, manage, and escalate tax compliance risks or delays
• Ensure alignment with SARS and relevant regulatory requirements
• Contribute to improving processes to ensure efficiency, accuracy, and consistency

What you’ll bring

Experience & knowledge

• Experience in tax registration, compliance, or regulatory administration
• Working knowledge of SARS processes (advantageous)
• Experience supporting sales agents or field-based teams is a plus

Qualifications

• Relevant qualification in Finance, Accounting, Tax, or Administration

Skills & competencies

• Strong attention to detail and administrative accuracy
• Excellent communication and stakeholder management skills
• Ability to manage high volumes of work under tight deadlines
• High levels of integrity, confidentiality, and accountability
• Proactive problem-solver with a structured, systematic approach

What success looks like

• All Sales Partners are fully tax compliant by regulatory deadlines
• Tax registration and compliance processes are efficient, accurate, and scalable
• Regional teams feel supported and informed
• Risks are identified early and managed proactively