Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 11, 2023
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...

     

    Analyst, Workforce Management

    JOB DESCRIPTION

    To provide insights, analytics and reporting for Voice Branch to drive optimal sales, costs & customer experience.

    QUALIFICATIONS

    Minimum Qualification:

    • Degree in Information Studies

    Experience Required:

    • 3-4 years
    • Experience with a call centre environment in the provision of insights, analytics and reporting.
    • Digital & eCommerce, CHNW

    ADDITIONAL INFORMATION

    Behavioural Competencies:

    • Interpreting Data
    • Challenging Ideas
    • Articulating Information
    • Interacting with People
    • Resolving Conflict

    Technical Competencies:

    • Business Acumen (Audit)
    • Financial Acumen
    • Product Knowledge (Consumer Banking)
    • Risk Management
    • Strategy Definition

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

    Build your CV for free. Download in different templates.

  • Get new Banking jobs like this on Telegram.Subscribe on Telegram
  • Send your application

    Back To Home

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail