Career Opportunities at Standard Bank Group

JOB DESCRIPTION

• Two years’ previous experience in a foreign exchange environment.
• Have suitable knowledge of the following systems within SBSA / CIB. Sign on to the system will be granted as per the job requirement.
• Retail Forex / EximBills Enterprise (EE);
• ISW;
• ICM / Trade Finance (CFC);
• ZAPS / RTGS;
• QMan;
• CATS;
• Credit Systems / SAP;
• Domestic Treasury;
• IntelliMatch Recon System;
• Workflow;
• Team Track;
• Business Objects;
• SWIFT / AMH;
• FEDS;
• StorQM; and
• Bankers Almanac.
• Be computer literate and have a good working knowledge of MS Office suite, Internet and MS Outlook.
• Must be able to communicate verbally and in writing at all levels.

QUALIFICATIONS

• Matric.
• Must possess a basic knowledge of the various departments within CIB and their functions.
• Foreign Exchange Fundamentals knowledge.
• SWIFT. Fundamentals knowledge.

ADDITIONAL INFORMATION

• At least two years’ exposure to Foreign Exchange in a payment orientated environment with a specific emphasis on ZAR payments, their formatting, processing and reconciliation.
• Working knowledge of Corporate and Investment Banking (CIB) Operations systems, processes and service delivery channels.
• Ability to analyse and resolve queries independently and correctly the first time around.

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JOB DESCRIPTION

• To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. To assume the role of scrum master within the Feature team if required.

QUALIFICATIONS

Minimum Qualifications

• Degree or diploma IT related 

Experience Required

• 4-7 years proven experience inrequirementselicitation, gathering,documentation and management and analysing business needs and provide solutions, working in an agile environment.
• 4-7 years good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams

ADDITIONAL INFORMATION

Behavioural Competencies

• Taking Action
• Team Working
• Adopting Practical Approaches
• Embracing Change
• Articulating Information

Technical Competencies

• IT Business Analysis/ Feature Analysis
• IT Knowledge
• Requirements Gathering and Management
• Research & Information Gathering
• Stakeholder Management (IT)

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JOB DESCRIPTION

To support a positive workforce experience by activating learning solutions/programmes conducted internally and by external providers; providing feedback that allows Learning and Development to proactively manage and engage employees within the area of work, within a transformed environment. To analyse and integrate data, submitting reports to support workforce insights, that can help business and Learning and Development leaders shape decisions and enable a digitally driven Learning and Development strategy and philosophy.

QUALIFICATIONS
Minimum qualifications

• Degree in Human Resources Management / Behavioural Science / Social Science / Commerce.

Experience required

• Minimum 3 -4 years’ workplace experience within Learning and Development, with evidence of contribution to the People & Culture practice.
• Must have experience in Administering processes linked to attendance and feedback evaluation of all learning events and supporting the successful management of L&D initiatives.
• Prior experience in collaborating with other learning activators and learning partners to identify the usage of statistics related to learning solutions, enabling the L&D team to develop ways of increasing uptake and usage of learning solutions.
• Good understanding of the utilisation and integration of different technologies used to support digitally integrated learning eco-systems i.e. Network Next, Degreed, LinkedIn Learning, Coursera, Intuition and Visier.
• Experience in data capturing that inform reports or further processing for all catalogue items, including skills categories, SETA categories, instructor links, venues, types of training, training costs, cancellation parameters.
• Prior experience and excellent understanding of Learning Governance, Risk, Regulatory, Prudential & Compliance.
• Excellent understanding of Learning and Development financial management, i.e, invoice spreadsheet, monitoring of invoices and receipting of invoices on Coupa.

ADDITIONAL INFORMATION

• Behavioural Competencies
• Interpreting Data
• Providing Insights
• Articulating Information
• Establishing Rapport
• Team Working
• Embracing Change

Technical Competencies

• Efficient Learning Operations
• P&C Process Improvement
• Knowledge of P&C Policies and Procedures
• Workforce Data Analysi

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JOB DESCRIPTION

• To provide administrative support across the Account Services supporting the Debit Card, Internet Banking, Scanning & Static teams. The support provided includes various administrative tasks following various set procedures and in an effective and timely manner to ensure delivery as per agreed service level agreements.

QUALIFICATIONS

Qualifications:

• 5 GCSE's with minimum grade C in both Maths and English Language

Experience:

• 1-2 years - Ideally previous experience within a banking operation position however it is not essential.

ADDITIONAL INFORMATION

Outputs:

• Maintain and update customer information on a continuous basis following set processes and procedures to ensure that all activities are carried out in accordance with accuracy service standards, service charter and service level agreements with internal and external clients.
• Complete debit card related instructions, internet banking registrations, password/memorable date changes for both personal and corporate clients from the various business channels within Standard Bank. These instructions must follow set processes and procedures to ensure that all activities are carried out in accordance with accuracy service standards, service charter and service level agreements with internal and external clients.
• Maintains professional knowledge, completes internal training programmes, attends learning sessions and pro-actively gains an understanding of the end to end processes across all operations processing functions in order to enable effective and efficient performance of tasks as well as being able to provide administrative support to the various Account Services departments.
• Identifies and provides feedback to manager on continuous improvement opportunities for the betterment of current processes and procedures to ensure efficiency and effectiveness of the Account Services team. Supports, encourages and promotes business changes positively across the respective teams, involved in the change and innovation process, to promote understanding, acceptance and positive adoption.
• Adhere to the Banks standards, policies, procedures, service charters as well as service level agreements with internal and external clients to ensure efficient and effective account services is provided.

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JOB DESCRIPTION

To provide insights, analytics and reporting for Voice Branch to drive optimal sales, costs & customer experience.

QUALIFICATIONS

Minimum Qualification:

• Degree in Information Studies

Experience Required:

• 3-4 years
• Experience with a call centre environment in the provision of insights, analytics and reporting.
• Digital & eCommerce, CHNW

ADDITIONAL INFORMATION

Behavioural Competencies:

• Interpreting Data
• Challenging Ideas
• Articulating Information
• Interacting with People
• Resolving Conflict

Technical Competencies:

• Business Acumen (Audit)
• Financial Acumen
• Product Knowledge (Consumer Banking)
• Risk Management
• Strategy Definition

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JOB DESCRIPTION

To prepare credit applications and dealer approvals in alignment with risk and quality requirements that conform to Standard Bank’s lending policy.

QUALIFICATIONS

• Bachelors Degree in Business Commerce 
• Must have FAIS Accreditation (RE 5) 
• 3-4 years Experience within Personal and Business Banking in the preparation of credit proposals and analyzing financial statements.  

ADDITIONAL INFORMATION

Technical Competencies

• Knowledge of Standard Bank credit processes and systems
• Demonstrated Credit Application Process knowledge
• Financial Analysis
• Accounting
• Understanding of the Asset Base Finance level

Behavioural Competencies

• Adopting Practical Approaches
• Examining Information
• Documenting Facts
• Articulating Information
• Checking Details

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JOB DESCRIPTION

To support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational and credit management functions for an allocated Entrepreneur portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets.

QUALIFICATIONS

Minimum Qualifications

• Relevant NQF 6 qualification (FAIS recognised qualification)

Experience

• 3-4 years
• Business & Commercial Clients
• Experience as an Account Analyst with exposure to lending principles, sales and client servicing
• Experience in a back-office Account Support or Client Service Support role to understand how to interact with the client as well as to process client queries and requests
• Experience in Credit or Retail Credit Collections responsible to complete credit applications

ADDITIONAL INFORMATION

Behavioural Competencies:

• Developing Expertise
• Team Working
• Articulating Information
• Checking Details
• Embracing Change

Technical Competencies:

• Account Opening & Maintenance
• Product and Services Knowledge
• Product Related Systems
• Risk Awareness
• Risk Management