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  • Posted: Apr 1, 2023
    Deadline: Not specified
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  • Watershed Consulting offers recruitment services to businesses throughout South Africa and neighbouring countries from our headquarters in Johannesburg. We take care to keep the interests of both our clients and candidates at heart, in order to ensure a mutually beneficial placement that is in line with both the company’s strategy and the candidate’s career aspirations. Watershed Consulting was established in 2000 and is BBBEE level 2.
    Read more about this company

     

    Analytical Laboratory Equipment- Service Engineers

    Position Overview:

    • Responsible for the installation, servicing and maintenance of analytical laboratory equipment used in the chemical, steel, mining, food, pharmaceutical and manufacturing industries

    Duties:

    Maintenance and Installation

    • Function as full technical support by handling all technical queries from customers as well as calls pertaining to the progress on repairs and availability of stock.
    • Visit customers’ sites and carry out corrective and preventative maintenance.
    • Carry out fault finding effectively and communicate with the customer as to the problems, recommending the best solutions.
    • Carry out installations as per company procedures and in accordance with the order specifications.
    • Advise customers on pre-installation requirements for instruments.
    • Calibration and alignment of equipment as per the factory specifications.
    • Carry out remote diagnostics.
    • Ensure that work orders are accurately completed and returned to the company timeously.
    • Adhere to all applicable safety regulations.

    Customer service 

    • Respond efficiently to customer calls and emergency work.
    • Function as support for other technicians.
    • Provide telephonic assistance to customers.
    • Ensure that product knowledge is of a high standard.
    • Keep up to date with technical changes and updates.
    • Ensure that applications and software knowledge is up to date.
    • Attend project meetings with customers as arranged by sales engineers.
    • Liaise with and update sales engineers regarding requirements for installations.
    • Communicate with sales engineers regarding the progress on jobs for their customers.
    • Work overtime when required.
    • Travel outside office hours and outside the borders of South Africa.

    Qualifications and Skills:

    • ND Electrical Engineering (LC), or Electronic Engineering or equivalent
    • Must have a minimum 5 years experience in servicing, installing and maintaining laboratory equipment
    • Experience with some of the following laboratory equipment required:
    • FT-IR,
    • FT-NIR,
    • Raman Spectroscopy
    • And other equipment
    • In possession of a valid passport
    • In possession of a valid driver’s licence
    • SA Citizens Only

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Watershed Consulting on watershedconsulting-talent.freshteam.com to apply

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