Application Support at Gauteng Gambling Board

Reference Number: Position 20

Purpose And Overall Responsibility: To contribute to all new and existing IT applications, and ensure that all IT applications are available, accessible, and functional. To perform technical testing and ensure that data is correct, maintained and loaded successfully. To configure changes on new and existing applications within the GGB

Qualifications Required and Experience:
Qualification:

• National Diploma in Information Technology (NQF 6).
• Microsoft Certified Technology Specialist (MCTS) certification advantageous.
• Microsoft Azure certification advantageous (AZ104) (AZ900) (AZ500).

Experience:

• 2 - 4 years IT support experience with a basic understanding of system analysis and design principles.

Key Performance Areas:

• Assist the Manager in analysing, deploying, maintaining, and supporting existing and new applications/systems.
• Perform software patch management and software asset and functionalities tracking.
• Assist with awareness on all changes to the GGB applications/systems (New, upgrades, etc.).
• Assist external service providers in penetration testing and vulnerability testing on all IT Systems.
• Assist in the development of test plans, test strategies and test cases/scripts.
• Document changes on projects and ensure successful implementation.
• Document the technical specification and obtain sign off.
• Perform data mapping, validations, clean-up, and migration.
• Operate within controls and procedures to ensure the integrity of the GGB.
• Serve as the initial contact for users of all IT supported systems, applications, and services in operation.