Applications Technical Specialist - Pretoria at South African Reserve Bank

Brief Description        

• The main purpose of this position is to support, maintain and enhance the Business Solutions and Technology Department’s (BSTD) applications to ensure systems availability, health and optimal performance.

Detailed Description        
The successful candidate will be responsible for the following key performance areas:

• Support the BSTD applications by monitoring the underlying environments (databases and application servers) to ensure capacity management, systems availability and optimal performance.
• Maintain the BSTD applications by applying corrective measures (e.g., patches, upgrades and bug fixes).
• Proactively monitor all application upgrades, new releases and product replacements which would affect the assigned application.
• Configure the application infrastructure to ensure optimal performance and install new features to enable new functionality.
• Investigate and resolve medium- to high-complexity technical issues by interacting with users, developers and other stakeholders on allocated applications.
• Provide reporting and recommendations on solution performance and system availability to senior management and relevant stakeholders.
• Proactively manage business and stakeholder relationships with regard to application support.
• Keep abreast of best practices and technologies related to BSTD as well as ensure the application thereof where relevant.
• Impart knowledge of the technical environment to the system development team.
• Maintain compliance with security and application standards.

Job Requirements        

• To be considered for this position, candidates must be in possession of:
• a Bachelor Degree (NQF 7) in Computer Science, Information Management/Information Technology or equivalent qualification; and
• six to eight years’ experience in supporting, maintaining and enhancing the business intelligence and collaborations environments;
• Oracle WebLogic application experience; and
• other essential experience (specific to BI applications such as Oracle, SAS, Power BI, Tableau, Informatica, Teradata, AWS, Azure, etc.) in:
• application installation and configuration;
• application upgrades and migrations;
• application patching and maintenance procedures;
• application administration;
• application security administration;
• troubling shooting application performance issues;
• disaster recovery, business continuity and managing backups;
• automating batch processes by creating scripts;
• deploying required packages on various BI applications; and
• incident and problem management and resolution..

The following will be an added advantage

• SAS (in full) configuration manager;
• SAS management console;
• Power BI administration;
• Informatica administrator/management console;
• Teradata IntelliCloud; or
• Microsoft Azure/Amazon Web Services (AWS) administrator.

Additional requirements include:

• effective communication skills;
• judgement and decision-making skills;
• client and stakeholder focus;
• drive for results;
• planning and organising skills;
• problem-solving and analytical skills;
• conceptual thinking;
• building and managing relationships; and
• planning and organising skills.