Area Manager - Cotton On South Africa ( KZN South Region ) at Cotton On Group

Job Description

• Do you speak fashion? We're hiring! Let’s Chat
• Be Who You Are. Love What You Do.
• We’re an Aussie brand with our feet on the ground and our heart in our people.

Key Responsibilities 

Leadership & Culture

• Lead and embed the Cotton On Way, building a team of Store Managers who are engaged brand and product ambassadors
• Understand your team's individual motivators and development needs to drive wellness, engagement, and succession
• Set clear expectations, review performance, provide meaningful feedback, and follow up using the Group Performance Framework
• Foster a safe, supportive environment in alignment with our Safety Matters Framework

Commercial Performance

• Drive performance across all people, customer, and financial initiatives with a focus on continuous improvement
• Maintain a working plan with clear success measures across People, Customer, and Financials for each of your stores
• Own and drive your team's High-Performance Activities (HPAs) to focus on what matters most
• Inspect stock health and drive compliant loss prevention and inventory management
• Unlock productivity and efficiencies in your operating rhythm

Collaboration & Insight

• Partner with VM and Merchandise teams to review business performance, execute brand direction, and provide customer and store insights
• Provide your manager with timely, quality insights on everything your team needs in order to deliver a seamless customer experience across your area

Skills and Experience

• Proven experience in a multi-site retail leadership role
• Strong commercial acumen with the ability to analyse data and translate it into action
• A genuine passion for people leadership, including coaching, developing, and inspiring high-performing teams
• Exceptional communication and collaboration skills across all levels of a business
• A customer-obsessed mindset with a deep understanding of retail operations
• The ability to manage change confidently and lead your team through ambiguity
• Curiosity, problem-solving ability, and a drive for continuous improvement
• Sound knowledge of retail product and brand DNA