Area Manager - Durban at Tych Business Solutions

Key Responsibilities
Operations Management

• Oversee the day-to-day operations of multiple restaurants within the assigned region
• Ensure consistent execution of company operational standards and procedures
• Monitor overall restaurant performance and implement improvements where necessary
• Identify underperforming restaurants and execute corrective action plans to improve performance and profitability
• Stay up to date with industry trends and implement relevant innovations

Compliance & Standards

• Conduct regular site inspections to ensure adherence to operational standards
• Work closely with internal audit teams to maintain and improve audit scores
• Ensure full compliance with Occupational Health & Safety regulations and relevant legislation
• Implement corrective actions where compliance standards are not met

Financial & Reporting

• Monitor restaurant financial performance, including P&L management
• Ensure adherence to budgets, financial policies, and operational processes
• Identify financial and operational risks and implement mitigation strategies
• Support General Managers in achieving financial targets and improving profitability
• Submit accurate daily, weekly, and monthly reports within required deadlines

Leadership & People Management

• Provide leadership, coaching, and strategic direction to restaurant management teams
• Drive employee engagement and maintain high team morale across all locations
• Manage employee relations in line with company policies and procedures
• Ensure effective workforce planning and labour cost management
• Oversee training, development, and succession planning for restaurant teams

Minimum Requirements

• Proven experience in a multi-unit or area management role within the hospitality or restaurant industry
• Strong understanding of restaurant operations, financial management, and performance metrics
• Demonstrated ability to manage and improve P&L performance
• Solid knowledge of health, safety, and regulatory compliance requirements
• Strong leadership, coaching, and people management skills
• Excellent problem-solving and decision-making abilities
• Ability to work under pressure and manage multiple locations effectively
• Strong reporting and analytical skills
• Valid driver’s license and willingness to travel within the KZN region