Area Manager at Profile Personnel

Job Description

• Our client is seeking an experienced and driven Area Manager to oversee the operations and performance of multiple retail stores across the Western Cape.
• The successful candidate will be responsible for driving sales, managing store teams, ensuring operational standards are maintained, and implementing business strategies across their area.

Key Responsibilities

• Oversee the day-to-day operations and performance of multiple retail stores across the Western Cape.
• Drive store sales and ensure sales targets are achieved and exceeded.
• Implement and monitor marketing promotions and business strategies.
• Manage, motivate and develop store teams to maximise productivity and performance.
• Manage staffing requirements, performance management and employee relations in conjunction with HR.
• Monitor store security, risk and shrinkage, and implement preventative measures where required.
• Ensure effective stock, inventory and asset management across all stores.
• Monitor controllable expenses and contribute towards overall business profitability.
• Ensure consistent merchandising, housekeeping and operational standards across stores.
• Conduct regular store visits and identify opportunities for improvement.
• Monitor competitor activity, pricing, promotions and market opportunities.
• Ensure compliance with company policies, procedures and standard operating procedures.
• Drive high standards of customer service and assist with customer queries and complaints.
• Provide regular feedback to management regarding store performance, opportunities and challenges.

Minimum Requirements

• Matric is essential.
• 3–5 years' experience in a similar Area Manager capacity.
• Clothing retail experience is essential.
• Retail operations qualification will be advantageous.
• Proven experience managing multiple retail stores.
• Strong staff management and leadership experience.
• Strong understanding of retail operations and business financials.
• Excellent verbal and written communication skills.
• Strong attention to detail and problem-solving ability.
• Ability to work under pressure and use own initiative.
• Self-motivated, driven and results-oriented.
• Willingness to work extended hours and weekends when required.
• Valid, unendorsed Code 8 driver's licence.
• Computer literate with proficiency in Microsoft Office.
• Willingness and ability to travel extensively between stores.