Asset Risk Management Administrator at Multiform Human Development

Position Overview:

• We are looking for a general administrator with sound knowledge of Commercial and Personal Lines Insurance.
• The suitable candidate should have at least 3 years’ experience within a similar role and understanding of urgency, accuracy, and client relations.
• Must be a strong, confident candidate who can handle pressure.
• The candidate must also be organised and self-sufficient without the need to be micromanaged.

Required Skills:

• Grade 12
• One to three years relevant commercial short-term claims experience (compulsory)
• Bilingual (Afrikaans and English)
• MS Office literate

Duties:

• Receiving all claims notifications from clients
• Screening policy cover, wordings and claim documents
• Reporting claims
• Corresponding with clients, brokers, insurers, assessors
• Adherence to SLA’s
• Record Keeping
• Ensuring that all claims are finalised with urgency and accuracy; and
• Interpreting claims issues and complex resolutions.

Emotional Capabilities:

• Target driven
• Motivated and confident
• Emotionally intelligent
• Resilient
• Be able to work well under pressure
• Integrity and ethical behaviour
• Ability to establish and maintain client relationships
• Ability to resolve conflict

Cognitive Capabilities:

• Analytical
• Problem solving
• Communications
• Structured
• Strategic thinking
• Conscientious
• Punctual