Assistant Director: Amendments and Rectification at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
  

   

  Assistant Director: Amendments and Rectification

  • Job Type Full Time
  • Qualification
  • Experience 3 years
  • Location Gauteng
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • An undergraduate qualification in Operations Management, Public Management, Administration or Business Management, at NQF Level 6 as recognized by SAQA. Three (3) Years’ experience as a Supervisor in operations in a client or customer services environment is required. Knowledge of Births and Deaths Registration Act and Regulations on the Registration of Births and Deaths. Knowledge of Departmental Legislation and Prescripts (Civic Services). Knowledge of the Human Resource Regulatory Framework. Knowledge of Public Service Regulations. Knowledge and understanding of Public Service Prescripts and Legislations. Knowledge of policy development and government protocol. Knowledge of the South African Constitution. Comprehensive understanding of legislation, policies, and prescripts governing public administration. Understanding of the Public Finance Management Act (PFMA) and Treasury Regulations. A valid drivers’ license is an added advantage. Willingness to travel and work extended hours.
  • Required skills and competencies: Strategic Capability and Leadership Execution. Strategic Planning and Strategic Management. Service Delivery Innovation. Client Orientation and Customer Focus. People Management and Empowerment. Financial Management. Honesty and Integrity. Programme and Project Management. Change Management. Communication. Knowledge Management. Problem Solving and Analysis. Business Report Writing. Influencing and Networking. Planning and Organising. Accountability. Data Analysis. Policy Analysis and Interpretation. Process Analysis and Improvement. Corruption Measures and Principles. Presentation skills. Interpersonal skill. Communication skill. Planning and Organising skill. Computer literacy skill. Decision making skill. Patriotic, Honesty, Integrity and Accountability.

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Facilitate and oversee the processing of applications for the amendment and rectification of personal particulars recorded on the NPR. Ensure all amendment and rectification processes comply with legislative prescripts, regulations, and DHA policies. Implement and monitor quality assurance and verification controls to prevent errors, duplications, and irregular amendments. Coordinate service delivery between front-office and back-office environments to ensure timely and accurate finalisation of cases. Manage and resolve complex, sensitive, or escalated amendment and rectification cases.
  • Oversee the utilisation of automated systems and digital platforms to support data integrity and efficient processing. Maintain accurate records, dashboards, and performance reports on amendment and rectification transactions. Escalate all irregularities and suspected fraudulent activities to management or Counter Corruption and Security in accordance with prescribed procedures. Stakeholder Engagement and Intergovernmental Coordination. Policy Development, Governance, and Operational Oversight. Risk Management, Compliance, and Quality Assurance. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach and guide staff on best practices and compliance with regulatory requirements. 

  Check how your CV aligns with this job

  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on www.dpsa.gov.za to apply

  Build your CV for free. Download in different templates.

• Share

  •  
  •  
  •  
  • Save
  • Email
  • Report
• Get new Administration / Facilities jobs like this on Telegram.Subscribe on Telegram

• Send your application

  Your Name Your Email Your Phone Number Your Current Location Gauteng Western Cape Eastern Cape Free State KwaZulu-Natal Limpopo Mpumalanga North West Northern Cape Subject of your Application Your cover letter

  Attach your CV/Doc
  Back To Home
  View Current Vacancies at The Department of Home Affairs