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  • Posted: Jul 17, 2025
    Deadline: Not specified
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  • The Quality Council for Trades and Occupations (QCTO) is a Quality Council established in 2010 in terms of the Skills Development Act Nr. 97 of 1998. Its role is to oversee the design, implementation, assessment and certification of occupational qualifications, including trades, on the Occupational Qualifications Sub-Framework (OQSF). The QCTO also off...
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    Assistant Director: Certification

    Key functions: 

    • Review certification of learner achievements
    • Monitor learner achievement data uploaded on the QCTO certification system
    • Review learner achievement data that has been correctly validated against specific standards or qualifications for trades and occupational qualifications as registered on the National Qualification Framework (NQF)
    • Monitor learner achievement data being processed on the QCTO certification system
    • Review recommended learners to be certified and approve the issue of certificates
    • Notify the Assessment Quality Partner (AQP) of learner certification record result outcome
    • Monitor the secure issuing and dispatch of issued certificates to the Assessment Quality Partner (AQP)
    • Monitor learner achievement data being registered and uploaded onto the National Learner’s Records Database (NLRD)
    • Review reports on certificates that have been issued and approve the reissue of certificates requested by the Assessment Quality Partner (AQP)
    • Address complex queries on certification and verification including the learner achievement data
    • Monitor the resolving of unit queries. 
    • Review verification of issued certificates, qualifications, and learner results
    • Assist with system testing and enhancements
    • Assist and support special projects in the unit 
    • Review verification clients
    • Review the Service Level Agreement (SLA) for the client
    • Perform supervisory functions on the certification and verification system. 
    • Participate as an active member of the QCTO
    • Adhere at all times to the values of the QCTO

    Job Requirements

    • A relevant 3-year diploma or degree is required (Minimum Level 6) in Education, Management, Public Administration and or Management, Information Management/Systems
    • A minimum of 6 years of collective experience in certification and verification of learner achievements.
    • A valid driver's license.
    • Supervisory experience will be an added advantage

    Knowledge and Skills Required:

    • Knowledge of the education systems in South Africa
    • Knowledge of Public Service
    • Knowledge of post-school education framework and relevant Government-wide legislation
    • Knowledge of legislative and prescripts such as the National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III
    • QCTO business strategies, goals and policies.
    • Communication and information management
    • Diversity management and managing interpersonal conflict and resolving problems
    • Planning and organizing
    • Innovation, excellence, empowerment and recognition
    • Attention to detail, accuracy, initiative and pro-activity.

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