Assistant Director: Investment Facilitation at Department of Trade, Industry and Competition

REQUIREMENTS :

• A qualification at NQF level 7 in Business Management / Investment Promotion / Accounting / Business Administration / Public Administration or relevant qualification.
• 3-5 years investment experience in in either the private or public sector environment

DUTIES :

• Investment Facilitation, Compliance & Aftercare: Provide management and guidance to applicants on immigration and legal compliance for investment-related visas. Conduct basic research to confirm eligibility and reduce risks from incomplete or fraudulent submissions. Provide preliminary recommendations for business and corporate visa applications in line with legislation and policy. Facilitate compliance for inward missions and investment events and provide aftercare support for extensions and Permanent Residency applications.
• Site Visits & Verification of Compliance: Coordinate and conduct business compliance site visits and maintain ongoing engagement with investors. Assess operations against compliance requirements, monitor employment creation and localisation, and compile findings into reports. Integrate site-visit findings into submissions to Department of Home Affairs where required.
• Customer & Stakeholder Management: Provide guidance to investors on regulatory requirements for establishing businesses in South Africa. Engage and maintain relations with stakeholders across public and private sectors, embassies, chambers and industry associations. Manage client expectations, resolve enquiries and escalate complex cases for timely intervention. Gather and analyse applicant feedback to enhance service delivery and support evidence-based policy amendments.
• Promotion of Policy Compliance: Promote policy compliance through information sharing and proposing practical resolutions to challenges. Develop checklists, templates or guides to promote consistency and effectiveness in compliance processes.
• Unit Management: Coordinate accurate record keeping in central systems and collate inputs for monthly, quarterly and annual reports. Report on financial and operational risk and provide inputs for mitigation measures. Manage human resources of the Unit including supervision, training and development.