Assistant Maintenance Manager at Phoenix Recruitment

• Country Hotel & Estate in the Rustenburg area is looking for an Assistant Maintenance Manager.
• The candidate will support the Maintenance Manager in ensuring the smooth, safe and efficient operation, maintenance and upkeep of the entire property.
• This is a large hospitality and wildlife property with accommodation, guest facilities, recreational areas, offices, staff facilities, infrastructure, landscaping and various operational areas. The successful candidate must therefore be a practical, hands-on all-rounder who is comfortable working across a wide range of maintenance requirements.
• The ideal candidate will have experience working with and leading a maintenance team, be resourceful and solution-oriented, and must not be afraid to get their hands dirty.
• This is a hands-on position requiring someone who can identify problems, find practical solutions and assist the team in getting work completed to a high standard.
• Due to the nature of the hospitality industry, the successful candidate must be flexible and willing to be on call when required, particularly when maintenance emergencies or guest-related issues arise.

Duties:

Maintenance & Repairs:

• Assist the Maintenance Manager with the day-to-day management of all maintenance activities across the Estate.
• Carry out general maintenance, repairs and preventative maintenance.
• Attend to plumbing, electrical, carpentry, painting, tiling, building, mechanical and general maintenance requirements where competent to do so.
• Identify faults and maintenance requirements before they become major problems.
• Assist with repairs to guest rooms, chalets, offices, public areas, staff facilities and operational buildings.
• Maintain and repair doors, locks, windows, fixtures, fittings and furniture.
• Assist with water systems, pumps, geysers, tanks and related infrastructure.
• Assist with maintenance of swimming pools, water features and recreational facilities where required.
• Attend to urgent breakdowns and maintenance emergencies.
• Ensure maintenance work is completed properly, safely and within reasonable timeframes.

Team Leadership & Supervision:

• Assist in supervising and coordinating the Maintenance Department.
• Allocate daily tasks to maintenance staff and ensure work is completed.
• Lead by example and be willing to work alongside the maintenance team.
• Monitor the quality and progress of maintenance work.
• Assist with managing staff attendance, punctuality and productivity.
• Provide guidance and practical assistance to team members.
• Encourage a positive, cooperative and accountable working environment.
• Report performance, disciplinary or operational concerns to the Maintenance Manager.

Preventative Maintenance:

• Assist with implementing and maintaining a preventative maintenance programme.
• Conduct regular inspections of buildings, equipment, facilities and infrastructure.
• Identify potential maintenance issues and recommend corrective action.
• Ensure maintenance schedules are followed.
• Keep records of completed maintenance and outstanding work.
• Assist in maintaining an up-to-date maintenance job card/work order system.

Estate & Property Maintenance:

• Due to the size and nature of the Estate, the successful candidate must be comfortable working throughout the property and assisting with a wide variety of maintenance requirements.

This may include:

• Hotel and guest accommodation
• Self-catering chalets
• Staff accommodation and facilities
• Offices
• Restaurants and kitchen areas
• Conference and event facilities
• Swimming pools and recreational areas
• Roads, walkways and public areas
• Water and irrigation infrastructure
• Electrical infrastructure
• Pumps and machinery
• Fencing, gates and access points
• General buildings and structures
• Camp and activity areas
• Estate infrastructure and facilities

Stock, Tools & Equipment

• Assist with controlling maintenance tools, equipment and consumables.
• Ensure tools and equipment are maintained and stored correctly.
• Monitor maintenance stock levels.
• Inform the Maintenance Manager when materials or spare parts are required.
• Assist with preventing unnecessary wastage, damage or loss of tools and materials.
• Ensure tools and equipment are used safely and responsibly.

Contractors & Suppliers:

• Assist the Maintenance Manager in supervising contractors working on the property.
• Ensure contractors follow Estate rules and safety requirements.
• Monitor the quality of contractor work.
• Assist with obtaining quotations and sourcing materials where required.
• Build and maintain good working relationships with reliable suppliers and service providers.

Guest & Hospitality Support:

• Respond promptly to maintenance issues affecting guests.
• Assist with urgent guest-room maintenance requirements.
• Ensure maintenance issues are handled professionally and with minimal disruption to guests.
• Understand that maintenance directly affects the guest experience and reputation of the Estate.
• Communicate professionally with management, staff, guests and contractors.

Emergency & After-Hours Duties:

• Hospitality operations continue outside normal office hours. The successful candidate must therefore be prepared to:
• Participate in an after-hours/on-call maintenance arrangement.
• Respond to genuine maintenance emergencies when required.
• Assist with urgent breakdowns affecting guests, staff or operations.
• Be available during weekends, public holidays or outside normal working hours when operationally required, subject to the applicable employment conditions and company arrangements.
• Remain calm and solution-focused during emergencies.

Requirements:

• A trade qualification or formal technical qualification
• Previous experience in a maintenance position.
• Experience working with and/or supervising a maintenance team.
• Good practical knowledge of general property maintenance.
• Ability to perform hands-on maintenance work.
• Experience in a hospitality, hotel, lodge, resort, estate, commercial property or similar environment would be highly advantageous.
• Ability to troubleshoot and identify maintenance problems.
• Valid driver's licence.
• Good communication skills.
• Ability to work independently without constant supervision.
• Ability to work as part of a team.
• Willingness to live on the property.
• Willingness to be on call when required.

Closing Date: 31 Oct 2026