Assistant Manager PNB4 Specialty (Psychiatry) at Gauteng Department of Health

Requirements :

• Diploma/degree in nursing or equivalent qualification that allows registration with SANC as a Professional Nurse with psychiatry and must have diploma/degree Nursing Administration/ Health Service Management accredited with SANC.
• A post basic qualification, with a duration of at least 1 year in Advanced Psychiatric Nursing Science or Post Graduate Mental Health qualification accredited with SANC at a Diploma or Degree level.
• Proof of current registration with SANC as a Professional Nurse.
• A minimum of 10 years appropriate recognizable experience in nursing after registration with SANC as Professional Nurse in General Nursing.
• At least 6 years of the period referred to above must be appropriate/recognizable experience after obtaining the1 year post basic qualification in the relevant specialty.
• At least 3 years of the period referred to above must be appropriate/recognizable experience at Psychiatric Nursing Management level Knowledge of nursing care processes and procedures, nursing statutes, and other relevant legal frameworks such as: Nursing Act, Health Act, OHS Act, Patient Rights Charter, Batho-Pele principles, Public Service Regulations, Labour Relations Act, Disciplinary Code and Procedure, Grievance Procedure, Nursing Strategy, Ideal Hospital framework, MHCA no 17 of 2002, Criminal procedure Act no 51 of 1977, National Nursing Strategy 2020/21 – 2025/26 etc.
• Skills: Leadership, organizational, decision making and problem-solving abilities within the limit of the public sector and institutional policy framework.
• Interpersonal skills including public relations, negotiating, conflict handling and counselling skills. Financial and budgetary knowledge pertaining to the relevant resources under management. Insight into procedures and policies pertaining to nursing care. Must have Basic computer literacy.
• Personal: Responsiveness, Pro-activeness, Professionalism, Accuracy, Flexibility, Initiative, Co-operation, Team player, Supportive, Assertive.

Duties :

• Coordination of optimal, holistic specialized nursing care provided within set standards and a professional/legal framework. Effectively manage the utilisation and supervision of resources. Coordination of the provision of effective training and research.
• Provision of effective support to Nursing Services and act in the capacity of Nursing Manager as delegated.
• Maintain professional growth/ethical standards and self-development. Sustain effective management of quality nursing service. Coordinate optimal, holistic general and specialized nursing care provided within the set standards and professional/legal framework.
• Manage effectively the utilization and supervision of resources, provision of effective support to nursing services. Maintain professional growth/ethical standards, self-development and mentoring of Operational Managers.
• Maintain and manage PMDS of subordinates, ensure effective communication within the health setting, ensure optimal utilization of personnel in the department and could deal with conflict.
• Knowledge of DOH policies, develop and ensure implementation of SOPs for the institution, ensure that the Regulated Norms and Standards are maintained and upheld. Manage the Human Resource and ensure skilling and quality care. Manage the department efficiently and cost effectively.
• Lead your team in your area of supervision with monitoring, prevention and Management of Patient Safety Incidents. Coordination of effective training and research. Maintain accuracy and integrity in Collation and consolidation of Midnight statistics. Support the Department of Health Strategic Objectives of quality patient care at night.
• Compile evidence-based reports for continuity of patient care for morning reports and handing over. Implement disciplinary and corrective measures to staff, maintain evidence-based practice.
• Patient complaints management and resolution of complaints for efficient patient care. Do random patient care satisfaction survey. Random nursing records audits to improve rendering of safe and evidence-based quality nursing care. Implement hospital contingency plans per given incident and reports.
• Coordinate and monitor the operations of non-clinical systems that have direct impact to patient care at night. Monitor the flow of patients from emergency units and provide informed directives for continuity of care without delays. Immediate resolution of patients and public complaints and keep records of all detailed complaints and interventions. Implement complaints and patient safety incidents guidelines.