Assistant Officer (Post Level 13) at University of the Free State

Duties and responsibilities:

• Perform reception duties.
• Perform call centre duties.
• Attend to incoming emails. 
• Provide financial information in person, telephonically and by email.
• Record, capture and respond to enquiries from students, staff, parents, guardians and sponsors. 
• Document and maintain enquiries regarding financial transactions. 
• Submit supporting documents for scanning. 
• Capture data on PeopleSoft, including bursary letters, payment arrangements, and provisional registration applications. 
• Monitor, review and verify financial agreements uploaded by potential minor first-time entering students.
• Generate requisitions and follow through to purchase order. 
• Log maintenance requests and follow up to ensure resolution. 
• Procure stationery and other consumables/equipment for the division.
• Book travel and transportation. 
• Organise meeting rooms. 
• Report equipment deficiencies. 
• Generate invoices on the billing system. 
• Adhere to POPIA by securing and protecting personal, confidential and sensitive information. 
• Perform general filing. 
• Generate study fee quotations and handle quotation enquiries. 
• Generate and email tuition fee statements.
• Keep minutes of staff meetings. 
• Summarise telephone reports for Student Finance. 
• Call students as per request.

Inherent requirements:

• Grade 12 or national vocational certificate on NQF Level 4 with Mathematics and/or Accounting as subject/s. 

Recommendations:

• One (1) year’s relevant working experience relating to the duties and responsibilities.
• Knowledge of administrative and clerical procedures and systems.
• Knowledge of general accounting.
• Knowledge of calculations and mathematics to solve mathematical equations.
• Knowledge of applications and programs to conduct work (MS Office and PeopleSoft)
• Knowledge of business - understanding the functional area and how it impacts.
• Thoroughly understanding operations such as managing files and records.
• Knowledge of problem solving to develop/evaluate options and implement solutions.
• Knowledge of communication to convey/receive messages (verbal/written).
• Ability to identify, measure, analyse, interpret and communicate information.