Assistant Officer Revenue and Credit (Distribution) Bellville and Uitenhage x3 at Eskom Communications

Closing Date : 11/30/2022

Minimum Requirements
Qualification(s):

• National Diploma in Finance/Commerce/Accounting at NQF6 with 240 credits

Experience:

• 2 years experience in Finance or Customer Service
• Skills and Competencies
• Behavioural:
• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership:

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge:

• Business processes
• Bilingual/Multi-lingual
• Counselling and conflict handling

Skill:

• Communication and interpersonal
• Planning and organisational
• Stress management
• Customer service and marketing
• Telephone
• Computer

Key Responsibilities

• Conduct credit revenue and credit management process
• Be responsible for customer data.
• Handle generic service activities.
• Direct the daily customer service activity operations.
• Build relationship between customers and Eskom via proactive interventions.
• Conduct measurement and meter related tasks.
• Perform vending and prepaid activities.
• Process quotation and connection activities
• “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
• “Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.”