Assistant Officer Revenue and Credit Management X2 RE ADVERT (Distribution) Westville at Eskom Communications

Closing Date : 1/17/2023

Minimum Requirements

Qualification(s):

National Diploma in Finance/ Commerce/ Accounting at NQF6 with 240 credits

Experience:

• 2 years, related minimum experience in Finance/Customer Service

Skills and Competencies

Behavioral:

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

•  Team Player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge

• Business processes
•  Bilingual/Multi-lingual
• Counselling and conflict handling

Skill

• Communication and interpersonal
• Planning and organizational
• Stress management
• Customer service and marketing
• Telephone
•  Computer

Key Responsibilities

• Processes and conducts credit revenue and credit management processes
• Responsible for customer data
•  Handle generic service activities
•  Directs the daily customer service activity operations
•  Build a relationship between customers and Eskom proactive interventions
• Conduct measurement and meter related tasks
• Perform vending and prepaid activities
• Process quotations and connections activities