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KEY PERFORMANCE AREAS
Business / Brand Development / Operational Excellence
Clients (70%)
Meetings (30%)
Finance
Budget (20%)
Billing (30%)
Clients (40%)
Administration (10%)
Quality and Process
Planning (40%)
Execution (30%)
Finalisation (30%)
People Development, Learning and Growth
Training (10%)
Staff Development (60%)
Own Development (30%)
Chain Reaction (100%)
Embrace the principles of CHAIN REACTION across every level and division of the business
Culture
Helpfulness
Accountability
Introspection
New Opportunities
Core Competencies
Communication
Relationships and Collaboration
Exceptional Client Service
Business Growth
Engaging People
Inclusive Agile Leadership/ Management
Quality, Risk Management & Operational Transformation
Department Specific / Role Specific
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