Automation Analyst at Unilever

MAIN JOB PURPOSE:

The key responsibility of the Automation Analyst will be to own and manage the hub automation strategy, execution and alignment with iOps strategy. The iOps automation analyst provides support to all core plan, execute, deliver and collect services in iOps organisation.

CORE ACCOUNTABILITIES:

• Own the strategy for automation and alignment with iOps Technology and tools
• Ensure standardised approaches to automation and coordinate best practice sharing across iOps organisation
• Identify automation opportunities aligned with global iOps strategy and continuous improvement
• You'll deliver new and innovative automation solutions on the iOps Technology platforms focusing on business outcomes
• You'll be working closely with key stakeholders across iOps – product owners, lifecycle leads, operational hub teams, global iOps teams
• You will work closely with the global Automation Factory, aligning to standards and ways of working
• You'll win over hearts and minds as your service is intrinsically linked to supporting our digital and cultural transformation
• You'll support employees by challenging poor practices/the status quo, whilst building meaningful relationships allowing influence across internal and external customer groups
• You’ll constantly innovate, utilising standard platform features and enablers
• Ensure automations are documented, tested and deployed within the Operational Hub
• Maintain a register of all Operational Hub Automations and ensure this is kept current
• Ensure automations are updated and tested for all planned platform upgrades
• Support knowledge management in the operational hub
• Engage key functional and regional stakeholders
• Provide input into KPI and performance measurement for iOps. Your work will allow employees to interact and collaborate with the iOps
• Operational Hub in a consistent and intuitive fashion.

KEY REQUIREMENTS

• Bsc Comp Science, Comp Engineering, B Tech, Diploma Information Technology, Bsc Informatics, B com
• Bsc Comp Science, Comp Engineering, B Tech, Diploma Information Technology, Bsc Informatics, B com
• The ability to work in a diverse and globally distributed environment
• Whilst not essential, have knowledge of automation technologies, but certainly an interest and passion to learn
• Strong overall knowledge of wide areas of plan, execute, deliver, collect and related lifecycles
• Be able to show examples where you've had to adapt and learn quickly to meet challenges and be flexible to adjust to changing business outcomes
• Preferably knowledge of Agile methodologies/practices e.g. Scrums and Sprints and able to demonstrate the active practice and implementation of these techniques
• Ability to develop a strategy and direction for automation
• Confident leadership and influencing style, being able to make an impact with various teams
• Excellent communication skills
• Ability to inspire confidence in delivery, a strong service focus, and the ability to make sound decisions
• Good networking and influencing skills
• Passionate and providing an excellent user experience
• Significant self-motivation and focus to achieve the objectives of the role
• Ability to work well with peers and demonstrate lateral influence