Backup Administrator - Sandton at Discovery Limited

Areas of responsibility may include but not limited to

• To ensure that all the Backup software products and infrastructure are maintained, focusing on uptime and serviceability.
• Backup software scopes also extends to configuration, monitoring & installation of new and existing backup software.
• Regular Patch management, Commissioning of new backup clients, troubleshooting and resolution of backup failures.
• Backup hardware configuration, monitoring & installation of backup hardware.
• Code upgrade and troubleshooting and resolution of hardware issues.
• Highlighting trends that point towards an underlying problem and working with the Problem Management Team ensuring a root cause is established and remediated.
• Associated administration duties will be include resolving incident/request assigned to team within the specified SLA, compiling monthly environment and capacity reports, drafting and maintaining of standard operating procedures for the area.
• Contributing to towards the overall automation drive via API’s and automation tools.

Personal Attributes and Skills

• Working with People and Team Player
• Adhering to Principles and Values
• Planning & Organising
• Delivering Results and Meeting Customer Expectations
• Deciding and Initiating action
• Presenting and Communicating Information
• Applying Expertise and Technology
• Adapting and Responding to Change
• Coping with Pressure and Overcoming setbacks

Education and Experience

• Matric - essential
• Certification in NetBackup - essential
• 6 Years IT operations experience with 5 years in a data protection environment
• Avamar, Networker, Veeam certification – Advantageous
• Cloud backup suites – advantageous
• Unix or Linux certification – advantageous
• IT Diploma or Degree – advantageous