Barista at Empact Group

The main purpose of the Job:

• The incumbent will be responsible for making and serving beverages such as coffee, tea, and specialty beverages. They will be required to take customer orders and payments.

Education and Experience:

• Matric essential (Grade 12)
• Food and Beverage certificate is an advantage
• Minimum of 1 year working experience as a barista
• Minimum 1 year experience as a cashier in a commercial environment

Knowledge, Skills, and Competencies:

• Knowledge about local coffee preferences
• Pleasant customer service
• Good Communication skills
• Team player
• Ability to work under pressure
• Sales Ability

Key Areas of Responsibilities:

• Preparing and serving hot and cold drinks such as coffee, tea, artisan, and speciality beverages.
• Describing menu items and suggesting products to customers
• Servicing customers and taking orders
• Ordering, receiving, and distributing stock supplies
• Receiving and processing customer payments
• Cleaning and sanitising work areas, utensils, and equipment
• Cleaning service and seating areas
• Handling cash/card payments and working on a point-of-sale system