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  • Posted: Sep 23, 2025
    Deadline: Not specified
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  • The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well located casinos, and some of the world’s premier resorts. Our...
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    Bartender (Cape Town)

    Job Purpose

    • To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed

    Key Performance Areas

    Prepared Work Area

    • Prepare mise-en-place, and conduct any other required checks and preparations for service
    • Identify issues with regards to the bar display and surrounding areas in terms of appearance/ functioning of equipment and systems
    • Stock bar for service – counting stock daily & sharing reports at the provided times
    • Check cleanliness of own section or station – complete all cleaning tasks and checklists

    Service Execution

    • Keep up to date with regards food products, trends and drinks methodologies required to deliver menus
    • Understand and conduct all tasks in line with Food & Beverage standard operating procedures
    • Take guest orders accurately and timeously and place in the POS system
    • Full menu knowledge - Explain menu items and make recommendations with regards beverage menu
    • Mix drinks and present beverage in line with guest order and outlet standards
    • Be attentive to guest requests – be proactive to guests needs.
    • Clear glasses after guests have completed their drinks
    • Provide billing to guests
    • Conduct cash-ups at the end of service
    • Complete beverage stock sheets each shift
    • Leverage opportunities to upsell on promotional items

    Bar Standards

    • Understand and conduct all tasks in line with F&B standard operating procedures
    • Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
    • Use and store operating equipment in line with specifications and safety regulations
    • Participate in stock takes
    • Conduct daily stock counts of bar smalls
    • Resolve or report on any anomalies to the required standards
    • Report on any breakages at the end of the shift

    Customer Engagement

    • Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
    • Interact with guests and provide professional service standards and relevant solutions
    • Identifies customers and understand their preferences
    • Educate customers on business unit facilities, products, reward programme and current promotions
    • Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

    Requirements

    Education

    • Grade 12 preferred (with relevant experience) 

    Experience

    • 2 years previous experience as a bartender ( knowledge in correct wine service techniques & cocktail making)

    Work conditions and special requirements

    • Ability to work shifts that meet operational requirements – offering flexibility: including weekends, morning shifts, evening shifts, public holidays
    • Physically able to move operating equipment
    • Have an open attitude to perform similar functions in alternative outlets due to operational requirements
    • Must adhere to shift timings and arrive to shifts at the specified time

    Skills and Knowledge

    • Beverage / Cocktail Product Knowledge.
    • Barrister skills – knowledge on all coffee varieties.
    • Operating equipment – cleaning and maintenance.
    • Beverage service – wine service/cocktail service
    • Communications skills
    • Upselling skills – driven to make sales
    • Cashiering Services – use of POS and credit card terminals
    • Demonstrates strong problem-solving skills
    • Collecting Information (listening; asking questions)
    • Demonstrates strong time management skills with consistent punctuality
    • Strong focus on task execution and adherence to instructions
    • Able to work independently as well as collaboratively in team environments
    • Authentic enthusiasm for engaging with guests
    • Happy genuine and positive in nature

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Sun International on suninternational.mcidirecthire.com to apply

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