West Coast Personnel streamlines the recruitment process by presenting the best-vetted candidates, on time. Our Recruitment service is free and your company pay for our expertise after the successful candidate has commenced employment. Our EOR service issues employment contracts on your behalf, handles payroll, salaries and statutory responsibilities and cha...
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This dual role blends customer service, technical fitment, and direct sales - perfect for someone who thrives in a retail environment, knows how to close a deal, and isn’t afraid to get their hands dirty. If you're motivated by targets, confident engaging with customers, and take pride in offering quality service, this opportunity is built for you.
Minimum Requirements:
Matric Certificate (essential)
Certificate in Sales or a related field – NQF 5
Up to 3 years’ experience in a retail sales or automotive fitment environment
Basic MS Office and ERP system proficiency
Strong communication skills (verbal and written)
Valid driver’s license (preferred)
Key Responsibilities:
Actively generate new sales and close deals to meet set targets
Build relationships with clients while managing leads, quoting, and closing
Track daily/weekly/monthly sales performance and submit reports
Maintain and grow customer accounts
Conduct market research and report on competitor activity
Deliver product presentations and attend events, trade evenings, and training
Liaise with debtors to assist in credit control and account follow-ups
Collaborate with warehouse and management to forecast demand and manage stock
Monitor and manage stock levels, buying patterns, and customer consignment needs
Ensure accurate stock rotation and returns (including claims stock)
Provide input on customer-specific stock planning and forecasts
Work closely with warehouse team to resolve stock issues
Deliver high-quality customer engagement and service
Resolve queries, follow up proactively, and maintain professional communication
Provide customers with POS materials, stands, training, and product support
Update customer information and keep CRM systems accurate and current
Adhere to all company procedures and safety regulations
Monitor gross profit and cost-saving opportunities
Optimize use of company resources and reduce unnecessary expenses
Report risks, cost deviations, or irregularities to management
Skills:
Proactive and results-driven
Resilient and customer-focused
Action-oriented with strong planning and organising skills
Analytical thinker with a hands-on approach
Comfortable in a sales and technical fitment environment
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