Beautician - Service Level Agreement at Faircape Group

Job Description

• Beauty Therapist (Service Level Agreement) – Heritage Manor | Somerset West
• Faircape Life and Faircape Health, divisions of the Faircape Group, own and manage six luxury lifestyle retirement villages, each offering a modern, technologically advanced Healthcare Centre designed to support resident wellbeing, dignity, and quality of life.
• We are seeking a professional, compassionate, and service-driven Beauty Therapist to provide beauty and wellness services at Heritage Manor, our luxury retirement village and Healthcare Centre in Somerset West, on a Service Level Agreement (SLA) basis.
• This opportunity is ideal for an experienced therapist looking to operate their own business while providing high-quality beauty treatments within a well-established retirement and healthcare environment.

Why Join Faircape?

• Established client base within a luxury retirement village
• Opportunity to build recurring clientele
• Flexible appointment-based working arrangements
• Opportunity to make a meaningful difference to residents' wellbeing and quality of life

Role Overview

• The successful service provider will deliver a range of professional beauty treatments in a calm, respectful, and resident-focused setting. Treatments may take place in the designated treatment room, residents' apartments, Healthcare Centre, or bedside where required, always aligned with Faircape's care standards.
• This role is well suited to a therapist who enjoys working with older adults, values professionalism, and is committed to delivering exceptional service.

Key Responsibilities

Duties include, but are not limited to:

• Providing manicures and pedicures
• Performing facial and body massage treatments
• Offering lash and brow treatments
• Delivering treatments in the treatment room, residents' apartments, Healthcare Centre, or bedside where required
• Managing appointments and treatment bookings
• Delivering a consistently high-quality, professional spa experience
• Engaging respectfully and compassionately with residents and their families
• Responding professionally to resident queries and service requests
• Maintaining hygiene, safety, and infection-control standards at all times
• Managing treatment products, equipment, and consumables
• Remaining up to date with industry trends and treatment techniques

Qualifications

• Diploma or Certificate in Beauty Therapy (essential)

Experience & Knowledge

• Proven experience in a beauty or wellness environment
• Experience working with elderly or medically vulnerable clients (advantageous)
• Strong understanding of skin types and appropriate treatments
• Comfortable working within a retirement or healthcare environment

Skills & Attributes

• Professional, warm, and compassionate manner
• Excellent communication and interpersonal skills
• Strong organisational and time-management skills
• Ability to work independently
• High attention to detail and hygiene standards
• Calm, patient, and respectful approach when working with elderly residents

Requirements

• Own equipment and products required to perform treatments 
• Own reliable transport
• A comprehensive price list detailing all treatments and associated fees.
• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record