Beauty Educator at Clicks Group

Introduction

• This role primarily focuses on training. Developing and preparing training content as per category of training. Contribute to the learning development

Job description

Key Tasks and Responsibilities 

• Conduct Theory & Practical Training (Online & Classroom) as per the Training Calendar for new and existing Sorbet citizens
• Timeous marking of theoretical assessments after training completed and results captured into Teams.
• Regular scheduling of Talk Shows in region / stores allocated.
• Guidance and support offered to allocated AM's and FP's
• Design and implementation of in-house training and coaching sessions
• Updating of theoretical assessments and corresponding memorandums relevant to training manuals, overseeing all existing material.
• Responsible for the organization and implementation of education support’ for the Citizens as well as Educators
• Participate in Train-The-Trainer to up-skill trainers as per business needs.
• Research of upcoming trends in the industry & implementation into training, overseeing all educators are incorporating trends and techniques to training aligned with the Sorbet way.
• Support The Sorbet Academy by offering and presenting Career / Self Branding presentations.
• Support The Sorbet Academy by assessing learners as required who apply for RPL.
• Create and roll out of training programs aligned with the Academy for RPL
• Learning and adapting the course curriculum.
• Implement the education policies and procedures (i.e. staff appearance, adherence to work hours, teaching techniques etc for country/region education facilities).
• Ensure students are correctly enrolled with the college and awarding bodies.
• Maintain course records, and plan schemes of work, lesson plans and assessment plans.
• Act as internal verifier in line with college policy and liaise with external verifiers. 
• Pay due attention to the principles of effective learning such as developments, learning styles, equality of opportunity, differentiation, and support for students with learning difficulties and/or disabilities. 
• Maintain records of progress and co-ordinate reporting to interested parties. 
• Contribute to curriculum development and learning resources. 
• Maintain an up-to-date knowledge of developments in the relevant subject/course.
• Participate, as a team member, in the development of teaching methods and strategies towards an ethos of continuing improvement
• Carry out Quality Assurance and Self-Assessment procedures in line with The Sorbet Academy's Quality Policy
• Provide monthly feedback reports including financial tacking of student fees and expenses.
• Attend all departmental meetings.
• Respond to emails within a 48-hour time frame.
• Detailed stock takes to be conducted as per the department calendar.
• Testing and reviewing of new product launches.
• Printing of Training Registers, Manuals and Feedback Forms etc.
• Problem Solving and support FP and GR team in the resolution of complaints.
• Timeous response to email / telephonic queries (48-hour response time)
• Willingness to perform other duties assigned by management.

Minimum requirements

Education and Experience 

• Degree, Diploma, or relevant qualification in Beauty therapy / Somatology
• At least 2 years training, recruiting and development experience.
• Facilitators, Assessors and Moderators
• Be proficient in Microsoft Office