BI Manager at Nedbank

Job Purpose

• To lead, manage and develop the BI team responsible for delivering high‑quality, reliable and strategically aligned management information (MI) and analytical insights.
• The role ensures consistent delivery of SQL and Power BI outputs, supports high‑priority business requests, strengthens decision‑making for senior leadership, and enhances BI productivity, quality and capability across the team.

Job Responsibilities

Operational Delivery & BI Execution

• Drive delivery against agreed quality standards and turnaround times.
• Monitor team deliverables, ensuring strong task tracking and productivity management.
• Oversee the development and optimisation of SQL queries, data models and Power BI dashboards.
• Manage BI production readiness, testing, and defect resolution to ensure fault‑free releases.
• Provide 1st and 2nd level BI production support when required.

Stakeholder Management & Strategic Insights

• Build strong relationships with senior leaders and business stakeholders.
• Understand business challenges and translate them into BI problem statements and actionable insights.
• Present findings to executives, highlighting trends, root causes, operational gaps and growth opportunities.
• Ensure alignment of BI outputs to SLAs, OLAs and business expectations.

Team Leadership & Capability Building

• Lead, coach and mentor a team of 5 BI/MIS analysts.
• Drive team efficiency, time management and high‑performance behaviours.
• Conduct performance reviews, provide continuous feedback, and manage development plans.
• Foster a culture of accountability, learning and delivery excellence.

Technical Governance & Quality Assurance

• Review and approve technical specifications, data models and BI solution designs.
• Ensure robust end‑to‑end testing and sign‑off of all BI changes before production migration.
• Champion compliance with data governance, regulatory requirements and internal controls.
• Identify operational risks and implement corrective actions proactively.

Change Management & Continuous Improvement

• Ensure BI change requests follow the correct governance processes.
• Evaluate risk, technical complexity and business impact of proposed changes.
• Drive continuous improvement in BI processes, automation and solution scalability.
• Engage in transformation initiatives and support organisational CSI efforts.

Essential Qualifications - NQF Level

• Diploma
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Advanced Diploma or Bachelor's Degree in Information Technology, Data, Analytics, Computer Science or related fields

Essential Certifications

• Proficient Certification in relevant technologies

Preferred Certifications

• Advanced BI, Data Modelling or Leadership certifications 

Minimum Experience Level

The ideal candidate will bring:

• 5–6 years’ BI/MIS experience with a strong technical foundation
• 1–2 years in leadership, coaching or supervisory roles

Demonstrated expertise in:

• Advanced SQL (non‑negotiable)
• Power BI data modelling & dashboards
• Developing business insights and presenting to senior stakeholders
• Experience leading or supporting MI/Reporting teams
• Exposure to large operational datasets and strategic decision‑support environments
• Banking experience advantageous but not essential

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Change management
• Client service management
• Diversity management
• Employee training/development
• Governance, Risk and Controls
• Operations planning
• Principles of project management
• Relevant regulatory knowledge
• Service level agreements
• Staff resource planning
• Strategic planning
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• General Communication Skills
• Estimations
• Organisational structure
• People practices
• Asset health management discipline

Closing date: 10 March 2025