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  • Posted: Mar 6, 2026
    Deadline: Mar 17, 2026
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  • Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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    Senior Internal Auditor: Finance

    Job Purpose

    • To independently perform risk-based internal audit engagements within the financial risk portfolio, providing assurance on the effectiveness of financial controls, risk management, and governance processes. The Senior Internal Auditor – Finance contributes to high-quality audit execution, stakeholder engagement, and the delivery of insightful, value-adding audit outcomes in line with GIA methodology and professional standards.
    • Job Responsibilities
    • Audit Planning & Risk-Based Scoping - Contribute to risk-based audit planning by understanding finance business processes, assessing financial risks, and assisting in defining audit scope and objectives aligned to the Group risk profile.
    • Audit Execution & Fieldwork- Execute end-to-end audit fieldwork in line with GIA methodology and standards by testing financial controls and producing high quality audit workpapers that support conclusions.
    • Internal Controls & Risk Management- Identify control weaknesses and root causes and develop practical, risk-focused recommendations to strengthen the financial control environment.
    • Reporting & Communication- Prepare and communicate clear, accurate audit findings and reports to management and relevant stakeholders in a professional manner.
    • Stakeholder Engagement- Build effective working relationships with Finance, Risk, Compliance, and business stakeholders while providing advisory input on control improvements within agreed mandates.
    • Follow-Up & Issue Tracking- Validate the implementation of agreed management actions through follow up procedures and escalate overdue or ineffective actions in line with GIA processes.
    • Technology & Data Analytics- Apply audit tools and data analytics to enhance audit coverage, efficiency, and insight, and to identify trends, anomalies, and emerging financial risks.
    • Continuous Improvement & Team Contribution- Contribute to team effectiveness by sharing knowledge, supporting the development of junior auditors, and continuously improving audit methodologies and practices.

    Preferred Qualification

    • CA (SA)

    Minimum Experience Level

    The following minimum experience is required: 

    • At least 3–4 years’ experience in internal or external audit, within the banking or financial services environment
    • Articles completed at a recognised audit firm (Big Four experience advantageous), with post-articles experience (minimum 1 year), within the banking or financial services environment
    • Practical experience auditing Finance, Accounting and Taxation processes
    • Exposure to data analytics in an audit context
    • Technical / Professional Knowledge
    • Internal audit standards and practices 
    • Accounting standards 
    • Banking and financial services processes 
    • Financial and operational internal controls 
    • Audit tools and data analytics 
    • Information technology fundamentals 
    • Business writing and reporting skills 
    • Sound business acumen

    Behavioural Competencies

    • Managing Work
    • Monitoring Information
    • Building Partnerships
    • Quality Orientation
    • Continuous Improvement
    • Work Standards
    • Courage
    • Adaptability

    Closing Date: 16 March 2026

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    Market Manager

    Job Purpose

    • To profitably manage the business portfolio; Network and build individual and business relationships in the micro market and community; and manage staff to deliver outstanding client service. 

    Job Responsibilities

    Nedbank Goals:

    • Achieve sales growth targets.
    • Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
    • Drive client acquisition and increase digital market activity across the community.
    • Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
    • Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
    • Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.

    Client Engagement:

    • Analyse client profiles to understand their needs and to identify leads for cross-selling or client retention/growth.
    • Ensure client teams are prepared for client engagements to improve client experience and acquire/retain clients.
    • Analyse client feedback reports from Service teams and address/ action plan and root causes with teams to achieve service excellence goals.
    • Enhance client experience aligned to the Nedbank brand pillars by ensuring that all stores meet the defined service standards and corporate image requirements.
    • Educate clients to shift towards transacting and servicing through digital channels and focus on increasing digital activity.
    • Ensure compliment and complaint management.

    Risk and Ops:

    • Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
    • Manage operational activities as per the Branch Risk Observation Training Analysis (BROTA), Control Check list, branch cash holdings, Document Management Portal and compliance training.
    • Monitor Risk and Compliance reports and act on key risk and non-compliance matters.
    • Embrace workforce and queue management to ensure optimal store efficiency.
    • Manage the security aspects of day to day risks.
    • Ensure adherence to process mandates limits.
    • Ensure all equipment is maintained.

    Lead:

    • Participate in the preparation of business performance reports to engage management on a regular basis.
    • Translate business goals into team and personal goals based on team roles and responsibilities.
    • Work with the support and management teams to remove identified hurdles preventing team and community to achieve predefined goals and develop a client-first mindset.
    • Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
    • Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
    • Engage team on performance through regular performance discussions on personal and business goals and use creative means, brainstorm opportunities for continuous improvement to be more efficient in delivery and be more effective in meeting client needs.
    • Be an example to team and others by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
    • Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.Ensure and lead consequence management, discipline and effective employee relations.

    Minimum Experience Level

    • 3 - 6 years' experience working as a Market Manager
    • 2 years experience in a client facing retail sales environment and 2 years experience in people management

    Essential Qualifications - NQF Level

    • Diploma

    Preferred Qualification

    • Must have completed a Degree in Finance/ Marketing / Business Management.
    • Preferably having completed a Regulatory KI Exam (RE1)

    Technical / Professional Knowledge

    • Customer service principles
    • Consumer behaviour
    • Sales Strategies
    • Competitor analysis
    • Coaching principles
    • Nedbank policies and procedures
    • operational procedures
    • Change management
    • Workforce planning

    Behavioural Competencies

    • Creating a Service Reputation
    • Business Acumen
    • Building Customer Relationships
    • Creating Demand Through Insight
    • Delegation and Empowerment
    • Motivating the Sales Team
    • Guiding Sales Opportunities

    Closing Date: 16 March 2026

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    Senior Internal Auditor: Credit Risk

    Job Purpose

    • Provide independent, risk‑based assurance over the design and operating effectiveness of credit‑risk management in relation to governance, processes, systems and data across Nedbank Clusters (including Nedbank Africa Regions), in conformance with the IIA Global Internal Audit Standards (2024) and aligned to the bank’s combined assurance model. 
    • The role expands specialist coverage for credit risk, delivering deep‑dive, model‑informed and data‑driven assurance across the wholesale and retail credit lifecycle. The assurance coverage is inclusive of counterparty credit risk and credit data quality, consistent with GIA’s mandate to provide independent, objective assurance to the Board via the Group Audit Committee (GAC).
    • Job Responsibilities
    • Perform structured, risk‑based assessments of internal audit credit risk outcomes and prepare high‑quality reporting for relevant governance forums, contributing to the assurance provided to the Group Audit Committee and Board Risk Committee.
    • Evaluate and report on the effectiveness of governance, risk management, and internal control processes across Credit Risk, ensuring that control weaknesses, emerging risks, and improvement opportunities are clearly identified and articulated.
    • Ensure compliance with internal audit standards, regulatory expectations, and corporate governance principles when planning, executing, and documenting audit work.
    • Identify and escalate significant issues related to credit‑risk processes, including weaknesses in monitoring, sanctioning, early‑warning mechanisms, data quality, and credit decisioning practices, while proposing practical, control‑enhancing improvements.
    • Support the assessment of audit resource adequacy by contributing subject‑matter expertise, maintaining strong technical and analytical capability, and ensuring that audit procedures applied in Credit Risk align to professional standards and the audit plan.
    • Execute timely follow‑up reviews (including continuous monitoring) to assess management’s progress in addressing audit findings, testing the sustainability and effectiveness of implemented actions.
    • Deliver high‑quality audit execution within agreed timelines, contributing measurable value through robust fieldwork, data‑driven insights, and well‑evidenced conclusions.
    • Apply sound professional judgement when forming conclusions and drafting opinions on the adequacy and effectiveness of internal financial controls and credit‑risk management processes.
    • Develop actionable insights from audit results and present these to governance bodies, risk owners, and business stakeholders in a clear, concise, and business‑relevant manner.
    • Build constructive working relationships with stakeholders across the first, second, and third lines, acting as a trusted subject‑matter resource while maintaining independence and objectivity.
    • Maintain strong business engagement by participating in continuous monitoring activities, conducting walkthroughs, reviewing MI, and identifying control themes, trends, and emerging risks across portfolios.
    • Contribute to the development and refinement of the rolling audit plan, applying a credit‑risk lens to ensure that key strategic areas, regulatory developments, emerging risks, and management concerns are appropriately covered.
    • Essential Qualifications - NQF Level
    • Advanced Diplomas/National 1st Degrees

    Essential Qualification

    • A bachelor’s degree in commerce (Finance, Accounting, etc) or Risk is required is essential
    • A post graduate degree would be advantageous as well as CIA, CA(SA), FRM/PRM, CFA, CISA certifications.

    Minimum Experience Level

    • 3+ years in Wholesale / CIB / Retail credit (Portfolio Experience).
    • 3+ years in Data Analytics
    • Extensive internal/external audit and/or risk management experience in banking.
    • A comprehensive understanding of relevant financial services regulatory frameworks and compliance requirements 
    • The following additional experience is preferred:
    • Ability to operate independently with minimal supervision.
    • Auditing of Information Technology controls.

    Technical / Professional Knowledge

    • Audit reporting
    • Audit standards and practices
    • Banking knowledge
    • Governance, Risk and Controls
    • Ethics and Fraud
    • Business writing skills

    Behavioural Competencies

    • Managing Work
    • Monitoring Information
    • Building Partnerships
    • Quality Orientation
    • Continuous Improvement
    • Work Standards
    • Courage
    • Adaptability

    Closing Date: 16 March 2026

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    Senior Internal Auditor: Model Risk

    Job Purpose

    • Purpose: To deliver on the annual audit plan thereby providing reasonable assurance to stakeholders that model risks are being mitigated through adequate and effective management controls in accordance with Group Internal Audit (GIA) methodology.

    Each direct and indirect model audit assesses: model design, model documentation, quality of model inputs and data, model implementation (usage) and model governance. It assesses the following models:

    • Credit risk models 
    • Market risk models  
    • IFRS9 Models
    • Pricing models 
    • Liquidity risk models 
    • Pillar II Risk Models 
    • Stress testing models 
    • Regulatory and Economic capital models 
    • Financial Crime Risk Models
    • The successful candidate will also, as part of the audits, be required to interact with the relevant divisional teams to inform the scope of the assignment to be embarked on.

    Job Responsibilities

    • Reviewing key aspects of each model under review: model design, model documentation, quality of model inputs, model implementation and model governance 
    • Performing audit fieldwork in terms of the audit program. 
    • Documenting the audit testing performed. 
    • Stakeholder engagements on audit issues identified.
    • Drafting of audit report: including executive summary and detailed audit findings. 
    • Evaluating and monitoring of corrective actions taken to address control weaknesses identified. 
    • Attendance of key risk committee and technical risk committee meetings where relevant 
    • Maintaining awareness of risk issues and changes across business units within Nedbank Group, as well as the Financial Industry 
    • Seeking out internal and external best practice information to improve the quality of audits and provide appropriate perspectives and solutions.
    • Reporting significant issues related to the processes for controlling the activities of the Group whilst considering key/or emerging risks in annual audit plan.
    • Ensuring continuous improvement of the quality of audits through providing professional insights.
    • Providing insights from the outcomes of internal audit work to appropriate governing bodies and Board Risk Committees.
    • Maintaining an open and constructive relationship as a Trusted Advisor with senior internal and external stakeholders including Institute of Internal Audit, SARB, External Audit and Business Executives.
    • Building rapport and understand client current business reality, requirements, risks, and expectations and consider key and/or emerging risks in annual audit plan.
    • Ensuring that billable hours, budgets, and resources are optimally planned, and quality audits are delivered.

    Essential Qualification

    • A Business Mathematics/ Statistics/ Actuarial/ Financial Engineering/ Informatics/ Quantitative Risk Management Degree with majors in Mathematics and Statistics is essential. 
    • A post graduate degree would be advantageous. 

    Minimum Experience Level

    • 3-5 years’ model risk experience within credit model development, testing and validation or Model/Quantitative risk Audit (preferably within the banking or similar financial services industry);
    • Extensive internal/external audit and / or risk management experience in banking;
    • Ability to operate independently with minimal supervision; 
    • Knowledge of statistical, financial, risk and quantitative methods; 
    • Proficiency in programming software packages such as SAS, SQL, R, VBA, PYTHON and MATLAB. 
    • A comprehensive understanding of relevant financial services regulatory frameworks and compliance requirements as well as practical experience of these. 
    • The following additional experience is preferred:
    • Understanding of operational, market and liquidity risk models as defined by Basel II & III will be advantageous

    Types of Exposure

    Aside from the required qualifications, vast experience and strong technical skills required for the role, strong personal as well as interpersonal attributes and skills are also essential to thrive and be successful in this role.

    These include:

    • Emotional Intelligence (EQ);
    • Team Player;
    • Applying experience and best practice into audit discussions and work performed;
    • Leadership and judgement;
    • Relationships and stakeholder management;
    • Business acumen;
    • Values-based (specifically Integrity, Respect, Accountability, Client-driven, People-centred) and strong ethics;
    • Various testing will be conducted to confirm the suitability of the short-listed candidates before final selection of the successful candidate.

    Behavioural Competencies

    • Managing Work
    • Monitoring Information
    • Building Partnerships
    • Quality Orientation
    • Continuous Improvement
    • Work Standards
    • Courage
    • Adaptability

    Closing Date: 16 March 2026

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    Business Manager Commercial/Agric: Commercial banking

    Job Purpose

    • To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

    Job Responsibilities

    • Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
    • Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
    • Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
    • Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
    • Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
    • Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
    • Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
    • Be proactive in client interaction by adding value through financial solutioning.
    • Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
    • Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
    • Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
    • Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
    • Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
    • Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
    • Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
    • Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
    • Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
    • Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
    • Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • BCom (Financial Management/ Accounting)/ BSc Agri)

    Preferred Certifications

    • None

    Minimum Experience Level

    • 7 - 10 years
    • Required: 7-10 years of experience in Relationship Management within Commercial Banking.
    • 5-7 years of experience in Agriculture. 
    • 2-3 years of experience in Business Acquisition is essential. 
    • Experience in Sales and Deal Origination, specifically related to a Corporate Client Portfolio in a Banking, Financial Services, or Consulting environment

    Technical / Professional Knowledge

    • Communication Strategies
    • Negotiation skills
    • Governance, Risk and Controls
    • Relevant regulatory knowledge
    • Data Analysis and Interpretation
    • Relevant software and systems knowledge

    Behavioural Competencies

    • Account Planning
    • Targeting Sales Opportunities
    • Driving Successful Customer Engagements
    • Sales Negotiation
    • Business Acumen
    • Building Trusting Relationships

    Closing Date: 12 March 2026

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    Senior Audit Manager: Credit Risk

    Job Purpose

    • To provide strategic leadership and guidance to teams by providing independent assurance of the control environment to the Nedbank Group Audit Committee and ensuring effective risk management practices are implemented across Nedbank.
    • In addition, manage stakeholder relationships to ensure credit risk is mitigated in accordance with Nedbank Group standards.
    • The successful candidate will also, as part of the audits, be required to interact with the relevant divisional teams with Private and Personal Banking to inform the scope of the assignment to be embarked on, conduct field work and report to outcomes to the Board.

    Job Responsibilities

    • Support the periodic assessments of the outcomes of internal audit work to appropriate governing bodies, including the Group Audit Committee and Board Risk Committees
    • Support the reporting on the overall effectiveness of the governance, risk management and internal control framework of the Group for credit risk
    • Comply with regulatory and corporate governance expectations of internal audit functions
    • Report on significant issues related to the processes for controlling credit risk management activities of the Group, including potential improvements to those processes
    • Maintain and report on whether the Credit Risk Audit function has enough professional audit staff with knowledge, skills, experience, and professional qualifications to meet the requirements of the audit plan
    • Accountable for the delivery and measurable performance of their respective portfolio, including assistance in the audit plan development and delivery
    • Apply judgement to provide an overall audit opinion on the system of internal financial controls of the Group
    • Provide insights based on the outcomes of internal audit work to the appropriate governing bodies
    • Develop and maintain relationships with business and key stakeholders to ensure robustness and completeness of audit coverage and contribute at an insight generator/trusted advisor to business to enhance assurance provided of the control environment
    • Contribute to the development of a 12-month rolling audit plan using a risk-based methodology, taking into consideration specific business strategic focus areas, regulatory requirements pertaining to internal audit, as well as including any risks or control concerns identified by management, the GAC and the Board
    • Have a robust process in place to follow-up and report on progress in implementing agreed actions to address issues identified by the Audit plan

    Essential Qualifications

    ESSENTIAL QUALIFICATIONS REQUIRED

    • Bachelor’s degree in commerce or sciences 

    REFERRED QUALIFICATIONS REQUIRED

    • Honours degree or higher in commerce or sciences

    Minimum Experience Level

    • 6 – 8 years’ experience is providing assurance in financial services, specifically credit and risk management
    • 2 – 4 years’ experience in a senior managerial position leading and managing diverse teams
    • Good understanding of internal auditing of credit and operational risks in retail banking environment 
    • A comprehensive understanding of relevant financial services, regulatory frameworks and compliance requirements as well as practical experience of these 
    • Ability to operate independently with minimal supervision and engage with senior stakeholders 
    • The following additional experience is preferred:
    • Extensive external audit and / or risk management experience in banking

    Technical / Professional Knowledge

    • Accounting standards 
    • Credit risk management principles across the credit lifecycle 
    • Governance, risk and control frameworks and methodologies 
    • Principles of project management 
    • Relevant regulatory and legislative knowledge 
    • Risk management process 
    • Institute of Internal Auditors standards 
    • Code of Ethics 
    • Audit reporting
    • Audit standards and practices
    • Banking knowledge
    • Governance, Risk and Controls
    • Business writing skills

    Behavioural Competencies

    • Building Partnerships
    • Earning Trust
    • Coaching
    • Communication
    • Driving for Results

    Closing date: 17 March 2026

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    Sales Team Leader

    Job Purpose

    • To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.

    Job Responsibilities

    Nedbank Goals:

    • Grow market share; ensure client acquisition, retention and cross-selling of bank products.
    • Support the achievement of the business strategy, objectives and values.
    • Achieve entrenched sales objectives and targets for branch/ market.
    • Manage all sales related leads efficiently and timeously .
    • Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
    • Drive needs-based selling through the sales staff.
    • Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
    • Drive client acquisition and increase digital market activity across the community.
    • Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
    • Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
    • Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
    • Ensure engaged, cared-for and focused employees.

    Client Engagement:

    • Ensure best rated (#1) in client service and satisfaction. 
    • Ensure direct report team deliver world class service by effective use of client experience measurement tools.
    • Entice clients to digital and  self-service and ensure digital adoption.
    • Ensure that clients shift to self-service and digital channels.
    • Understand client needs and deliver great client service to ensure client satisfaction.

    Risk & Operations:

    • Ensure compliance to operational and legislative requirements.
    • Achieve minimum performance on Risk & Compliance audits.
    • Ensure all compliance on mandatory training is completed timeously.
    • Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
    • Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
    • Achieve effective BROTA compliance.
    • Manage Frauds and Losses for Branch/ market.
    • Ensure Banking Hall complies with OHASA standards.
    • Ensure adherence to process mandates limits. 
    • Ensure all equipment is maintained.
    • Manage AML sustainability objectives.
    • Achieved the required standards for monitoring assessments.
    • Manage all Operations Housekeeping standards.

     Lead:

    • Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
    • Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
    • Engage team on performance through regular performance discussions on personal and business goals.
    • Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth. 
    • Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
    • Ensure and lead consequence management, discipline and effective employee relations.
    • Manage and track staff performance and apply corrective action where applicable.
    • Manage staff leave requirements.
    • Manage staff on-boarding process for staff to become proficient.
    • Build trusting working relationships with subordinates, managers and support departments through regular engagements.
    • Manage staff resources to ensure team efficiency, productivity and full participation.

    Essential Qualifications - NQF Level

    • Diploma

    Preferred Qualification

    • An approved FAIS qualification (i.e. Banking or Sales)

    Minimum Experience Level

    • 1 - 2 years Sales and service banking experience

    Technical / Professional Knowledge

    • Relevant regulatory knowledge
    • Customer service principles
    • Staff resource planning
    • Change management
    • Governance, Risk and Controls
    • Nedbank policies and procedures

    Behavioural Competencies

    • Coaching the Sales Team
    • Delegation and Empowerment
    • Motivating the Sales Team
    • Creating a Culture of Trust
    • Building Customer Relationships
    • Guiding Sales Transformation
    • Broadening Business Value

    Advert closing date: 11/03/2026

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    Social Impact Portfolio Investment Analyst

    Role Purpose

    • We’re looking for an analytically strong, commercially minded professional to help drive Nedbank’s Social Impact agenda across the agriculture, energy, water and waste sectors.
    • This is an excellent opportunity for candidates with a commercial credit analyst background or related experience who want to expand into project oversight, stakeholder management and early leadership while playing a meaningful role in advancing Nedbank’s Green Economy strategy.
    • You will support, implement and monitor high‑impact programmes that contribute to sustainable growth, job creation and environmental stewardship while developing your portfolio management and strategic execution capabilities.

    Key Responsibilities

    • Support delivery of the Social Impact Unit’s portfolio by applying strong analytical, project coordination and change management skills to meet project objectives.
    • Build and maintain productive relationships with internal and external stakeholders to support investment decisions, ensure alignment to strategy, and enhance social return on investment (SROI).
    • Uphold governance standards within Corporate Social Responsibility and ensure compliance with internal frameworks, policies, and processes.
    • Contribute to key development targets, including youth employment, skills development and enterprise creation.
    • Recommend enhancements to systems, processes and ways of working to improve operational effectiveness and value delivery.
    • Manage and maintain accurate project and portfolio information to support reporting, decision-making and monitoring.
    • Contribute to updating and maintaining the Portfolio Management Framework.
    • Conduct research and evaluate CSR trends to identify opportunities for improvement and innovation.
    • Prepare clear accurate progress reports for various stakeholders.
    • Represent Nedbank at events and engagements that raise awareness of social impact programmes and highlight success stories.
    • Support the planning and execution of flagship events such as the Nedbank Green Economy Indaba.
    • Perform any other duties as required to support the success of the SIU portfolio.

    This role is suitable for candidates who:

    • Have commercial credit, finance, economics, or impact-focused analytical experience and are eager to broaden into project and portfolio management.
    • Are passionate about the Green Economy, sustainable development and socially impactful investments.
    • Are in the early stages of their career and ready to grow into a role with meaningful exposure to strategy, stakeholder engagement and implementation.

    Minimum Qualifications

    • Matric / Grade 12
    • Preferred: BCom in Economics, Finance, Environmental or Social Development

    Experience Required

    • 2-3 years in one or more of the following:
    • Commercial Credit / Financial Analysis
    • Project or Portfolio Management
    • Impact Investing
    • Public Affairs
    • Graduate Development Programmes
    • Management Consulting

    Stakeholder Engagement

    • Nature stakeholder relationships
    • Support progression of high potential partnerships

    Investment Management

    • Perform credit and financial analysis potential business deals
    • Review existing clients through analysis and interpretation of financial and economic metrics
    • Provide comprehensive report and recommendations
    • Present findings and ability to repayment
    • Monitor and report on covenants

    Technical Skills

    • Stakeholder Relationship Management
    • Design Thinking / Client-Centred Approach
    • Project Management
    • Digital and Analytical Skills
    • Strong Communication (written & verbal)
    • Problem-Solving & Innovation
    • Portfolio Management Fundamentals
    • Emerging leadership and decision‑making capability

    Behavioural Competencies

    • Clear confident communication
    • Connected decision-making
    • Innovation and proactiveness
    • Execution and follow‑through
    • Strong business acumen

    Job Post End Date: 13 March 2026

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    Service Consultant

    Job Purpose

    • To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

    Job Responsibilities

    Client Engagement:

    • Address any concerns relating to the queue flow or digital devices.
    • Assist client to download online applications and resolve any log in issues.
    • Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
    • Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
    • Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
    • Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
    • Educate clients and potential clients on how to subscribe and service their account.
    • Educate clients on self-service, digital functionality and features.
    • Facilitate a conversation with the client to assist them to complete their service needs online.
    • Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
    • Meet, greet, establish and clarify client needs and verify documentation and direct clients.
    • Nurture strong, long-standing client relationships.
    • Own the client request end to end and route for alternative intervention if not equipped to service the client.
    • Provide knowledgeable client service that fosters mutual trust and confidence.

    Business Operations:

    • Accept and service cash transactions over the counter.
    • Action control check list applicable to teller, enquiries and foreign functions daily.
    • Balance and secure branch stock holding (e.g. cards).
    • Control the queuing process and prioritise clients with special needs.
    • Destroy old stock (e.g. cards) identified by reports.
    • Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
    • Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
    • Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
    • Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
    • Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
    • Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
    • Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

    Risk and Compliance:

    • Mitigate risk by controlling counter and drop safe limits according to policy.
    • Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

    Nedbank Goals:

    • Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
    • Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
    • Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
    • Improve digital enticement and migration volumes to self-service devices and online channels.

    Essential Qualifications - NQF Level

    • Diploma

    Preferred Qualification

    • Banking Services (example, Higher Certificate in Banking Services - NQF5)

    Minimum Experience Level

    • 1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

    Technical / Professional Knowledge

    • Customer service principles
    • Product Knowledge
    • Problem solving skills
    • Relationship management
    • Nedbank security policies and procedures
    • Governance, Risk and Controls
    • Forex product

    Behavioural Competencies

    • Building Customer Loyalty
    • Earning Trust
    • Collaborating
    • Managing Work
    • Adaptability
    • Stress Tolerance
    • Continuous Learning

    Advert closing date: 16/03/2026

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    BI Manager

    Job Purpose

    • To lead, manage and develop the BI team responsible for delivering high‑quality, reliable and strategically aligned management information (MI) and analytical insights.
    • The role ensures consistent delivery of SQL and Power BI outputs, supports high‑priority business requests, strengthens decision‑making for senior leadership, and enhances BI productivity, quality and capability across the team.

    Job Responsibilities

    Operational Delivery & BI Execution

    • Drive delivery against agreed quality standards and turnaround times.
    • Monitor team deliverables, ensuring strong task tracking and productivity management.
    • Oversee the development and optimisation of SQL queries, data models and Power BI dashboards.
    • Manage BI production readiness, testing, and defect resolution to ensure fault‑free releases.
    • Provide 1st and 2nd level BI production support when required.

    Stakeholder Management & Strategic Insights

    • Build strong relationships with senior leaders and business stakeholders.
    • Understand business challenges and translate them into BI problem statements and actionable insights.
    • Present findings to executives, highlighting trends, root causes, operational gaps and growth opportunities.
    • Ensure alignment of BI outputs to SLAs, OLAs and business expectations.

    Team Leadership & Capability Building

    • Lead, coach and mentor a team of 5 BI/MIS analysts.
    • Drive team efficiency, time management and high‑performance behaviours.
    • Conduct performance reviews, provide continuous feedback, and manage development plans.
    • Foster a culture of accountability, learning and delivery excellence.

    Technical Governance & Quality Assurance

    • Review and approve technical specifications, data models and BI solution designs.
    • Ensure robust end‑to‑end testing and sign‑off of all BI changes before production migration.
    • Champion compliance with data governance, regulatory requirements and internal controls.
    • Identify operational risks and implement corrective actions proactively.

    Change Management & Continuous Improvement

    • Ensure BI change requests follow the correct governance processes.
    • Evaluate risk, technical complexity and business impact of proposed changes.
    • Drive continuous improvement in BI processes, automation and solution scalability.
    • Engage in transformation initiatives and support organisational CSI efforts.

    Essential Qualifications - NQF Level

    • Diploma
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Advanced Diploma or Bachelor's Degree in Information Technology, Data, Analytics, Computer Science or related fields

    Essential Certifications

    • Proficient Certification in relevant technologies

    Preferred Certifications

    • Advanced BI, Data Modelling or Leadership certifications 

    Minimum Experience Level

    The ideal candidate will bring:

    • 5–6 years’ BI/MIS experience with a strong technical foundation
    • 1–2 years in leadership, coaching or supervisory roles

    Demonstrated expertise in:

    • Advanced SQL (non‑negotiable)
    • Power BI data modelling & dashboards
    • Developing business insights and presenting to senior stakeholders
    • Experience leading or supporting MI/Reporting teams
    • Exposure to large operational datasets and strategic decision‑support environments
    • Banking experience advantageous but not essential

    Technical / Professional Knowledge

    • Budgeting
    • Business administration and management
    • Change management
    • Client service management
    • Diversity management
    • Employee training/development
    • Governance, Risk and Controls
    • Operations planning
    • Principles of project management
    • Relevant regulatory knowledge
    • Service level agreements
    • Staff resource planning
    • Strategic planning
    • Business writing skills
    • Management information and reporting principles, tools and mechanisms
    • General Communication Skills
    • Estimations
    • Organisational structure
    • People practices
    • Asset health management discipline

    Closing date: 10 March 2025

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    Information Security Analyst II

    Job Purpose

    • To analyse information security related tasks within the ambit of existing information security policies, standards and processes, procedures and practices as well as business rules.
    • Working independently to deliver on work tasks.  Mentor Administrators and Analyst I. Collaborate with other specialists to execute analysis work tasks, perform operational tasks, question, recommend and update improvements to the existing policies, process and procedures.
    • To ensure stability and up-time for areas the incumbent takes responsibility for, which could require availability  on demand to perform job related duties outside of normal working hours.   

    Job Responsibilities

    • Assist with support of current email and web security tasks.
    • Liaise with other teams to promote good security practices and explain security procedures.
    • Experience with Security Technologies.
    • Building relationships with I&O Teams
    • Propose solutions that must be cost effective whilst meeting information security requirements within budget. 
    • Participate in negotiations on fair pricing from vendors for new technologies procured. 
    • Manage and or resolve low, medium and high incidents and engage with Specialists to resolve the high complexity incidents. 
    • Build relationships with stakeholders to facilitate the flow of knowledge, input and discussion on new products and solutions as required by stakeholders. 
    • Facilitate and manage the incident and problem management process when stakeholder environments are affected. 
    • Oversee the implementation of the information security changes and check for the short comings and risks.
    • Interpret MIS and system logs/ reports with the view to analyse and correct any deviations against standards and best practices. 
    • Participate in the implementation of new products as provided in the selection criteria.
    • Act as the 1st point of problem resolution for non routine incidents and 1st line support for problems. 
    • Ensure compliance to standards and practises  by familiarizing  and keeping abreast of information security policies, rules, standards and processes, procedures and practices as well as business rules.
    • Document and maintain all relevant processes and procedures mindful of current policies and standards.  
    • Create and maintain information security standards.  
    • Oversee and monitor the information security  environment according to set standards.
    • Review and contribute to project documentation including business requirements, designs and implementation.
    • Create design documentation according to relevant standards and practices  
    • Implement specific Information security technologies.  
    • Gain further exposure and experience  on multiple technologies by job shadowing Information Security analysts III and Technical Specialist. 
    • Log submit and implement low, medium and high risk changes independently.
    • Provide guidance and supervision to Administrators and Analyst I on implementation and changes. 
    • Oversee and ensure change was successful in certain cases and when required perform unit testing. 
    • Monitor and action Service Manager low, medium and high impact incidents and e-mails related to Information Security..
    • Ensure that the logging and submitting of all relevant incidents have taken place and resolve low, medium and high incidents.
    • Conduct risk and root cause analyses around exceptions, queries, incidents as per operational procedures with the relevant internal and external stakeholders and provide feedback, confirm stakeholder satisfaction.  
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
    • Improve personal capability and to stay abreast of developments in field of expertise by identify training courses and career progression opportunities for self through input and feedback from managers.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
    • Transfer of knowledge to team members.
    • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.  

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • CCNA  - Security
    • Security +
    • Network +
    • MS Azure Certifications – MS 365

    Minimum Experience Level

    • Minimum of 3 years’ experience in an IT operations team focusing on network Security .
    • Strong knowledge of Information Security Principles
    • Knowledge of Email Security

    Technical / Professional Knowledge

    • Administrative procedures and systems
    • Data analysis
    • Governance, Risk and Controls
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Cluster Specific Operational Knowledge
    • System Development Life cycle(SDLC)
    • TCP/IP
    • Information Security terms and definitions
    • Relevant Operating System
    • Information Security policies and procedures
    • Vendor Management Principles

    Behavioural Competencies

    • Applied Learning
    • Communication
    • Collaborating
    • Customer Focus
    • Initiating Action
    • Managing Work
    • Technical/Professional Knowledge and Skills

    go to method of application »

    Senior BI Data Analyst

    Job Purpose

    • To deliver advanced analytical insights that support business strategy and improve operational performance across Personal and Private Banking.
    • The Senior BI Data Analyst is responsible for gathering data, building SQL models, developing Power BI insights, and interpreting complex datasets to provide strategic recommendations.
    • The role moves beyond MIS reporting by focusing on true analytics: identifying trends, surfacing problems, and providing actionable solutions to senior stakeholders.

    Job Responsibilities

    Strategic Analytics & Insight Generation

    • Translate business challenges (e.g., sales performance, product growth, staffing issues) into analytical problem statements.
    • Analyse large, complex datasets to understand performance drivers, productivity patterns, and operational gaps.
    • Identify trends, missed opportunities, and root causes—beyond surface‑level reporting.
    • Present meaningful, insight‑rich outputs that influence leadership decisions.
    • Provide proactive analytics that highlight where the business may be underperforming and why.

    Technical Analysis & BI Development

    • Build, write and optimise SQL queries to source, transform and analyse data.
    • Develop and maintain Power BI data models and analytical dashboards.
    • Create and interpret data models that support strategic insights.
    • Ensure data accuracy, integrity and consistency across BI outputs.

    Stakeholder Engagement

    • Engage in senior‑level forums and articulate insights clearly and confidently.
    • Support the Managing Executive and team with high‑priority analytical requests.
    • Partner with business areas to understand context, validate insights and align on actions.

    Problem Solving & Decision Support

    • Use data to challenge assumptions, highlight operational inefficiencies and provide fact‑based recommendations.
    • Support business in understanding staffing levels, sales conversion, application flows and productivity metrics.
    • Offer clear, actionable insights—not just reports.

    Collaboration & Continuous Improvement

    • Share BI knowledge and uplift capability across the existing MIS/BI team.
    • Collaborate with peers to elevate analytical maturity within the function.
    • Identify opportunities to improve existing SQL processes and analytical models.
    • Provide feedback on how to enhance BI efficiency, productivity and insight delivery.

    Essential Qualifications - NQF Level

    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Degree in Information Technology or Business Management, Mathematical/Statistics

    Minimum Experience Level

    • Minimum 5 years hands‑on SQL experience — must independently write, optimise and interpret complex SQL queries (non‑negotiable).
    • Minimum 5 years Power BI experience — including data modelling, DAX, and building analytical dashboards.
    • At least 5-7 years total BI/MIS/Data Analytics experience in roles requiring advanced analytical interpretation, not only reporting.
    • Minimum 2 years’ experience engaging with senior or executive stakeholders — presenting insights, driving conversations, and influencing business decisions.
    • Must have worked with teams or environments of similar scale — analysing data across at least 5+ operational or sales channels/metrics (e.g., applications, conversions, sales performance, staffing efficiency, productivity)

    Technical / Professional Knowledge

    • Microsoft Office
    • Relevant regulatory knowledge
    • Business writing skills

    Closing date: 11 March 2026

    Method of Application

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