BI Systems Analyst at CHEP

Job Description

Position Purpose :

• Responsible for the delivery and support of the portfolio of IT solutions and services to meet the Brambles global functional BI needs.  Specifically, this role requires combining his/her background and experience in the delivery of BI initiatives, knowledge of BI industry trends, and people leadership skills to deliver innovative solutions on legacy and future application platforms.

Scope :

• Number of Countries: Global
• Number of Locations: All Brambles Locations.

Major/Key Accountabilities :

• Responsible for functional analysis and documentation of application enhancements including functional design documentation, gap analysis, and use cases.
• Document application enhancements and detail specifications aligned with business requirements and in accordance with standard application, governance, and quality assurance best practices.
• Application configuration as assisting developers with object development, unit testing
• Develop functional integration test cases and support user acceptance testing, integration and regressing testing, and change management activities
• Provide technical support for internal and external customers including troubleshooting, identifying system and process improvements, and introducing new technology as appropriate.
• Analysis and diagnosing data quality or system deficiency issues while providing options for resolution.
• Support system extracts, application & user administration, and ongoing business request pipeline.
• Oversee application security initiatives/audits to ensure best practice security principles

Qualifications :

• BS in Information Systems, Computer Science, MIS, Engineering, Mathematics, Business, and/or relevant work experience (foreign degree equivalent accepted).

Experience :

• 3+ years of IT experience including progressive experience with design & configuration of SAP Business Warehouse (BW), SAP BW on HANA, and SAP Business Objects.
• 4+ years of proven experience in providing production support and direct contact with users to solve issues with business applications

Skills and Knowledge :

• Extensive experience implementing BI applications and proven experience with the following SAP BI functions:
• SAP BW and HANA data structures, system configuration, & maintenance
• Application Layer Security Maintenance (User Profiles, Roles, Security & Access Settings)
• Implementation of custom queries, formulas, parameters, workflow, and dimensions
• Data Quality including data import/export & duplicate record evaluation
• Extensive experience with BW front end applications including SAP Query Designer and Business Objects Analysis for Office
• Peripheral application integration.  Examples include SAP ERP, Oracle Hyperion/EBPCS, Salesforce, etc.
• Prior implementation of Business Intelligence projects and/or application upgrades including SAP Business Objects solution to support business processes (Design Studio, Lumira, Web Intelligence)
• Rationalization of bespoke functionality
• Extensive knowledge and demonstrative implementation of Business Intelligence industry standards, technology trends, and best practices.
• Demonstrated experience in functional analysis and documentation of application enhancements including Functional Design Documentation and detailed specifications, Gap Analysis, Use Cases, and Training documentation in accordance with standard BI, global governance, and quality assurance best practices
• Proven background in building relationships among peers and business counterparts to support troubleshooting, identifying system and process improvements.
• Process mapping expertise for ‘As Is’ and ‘To Be’ process designs.
• Strong knowledge of Systems Development Life Cycle (SDLC) and proficiency in multiple delivery methodologies (e.g. agile, waterfall)
• Significant experience negotiating requirements, estimating scope, and management of project schedules for his/her own deliverables
• Extensive knowledge of standard BI business process including but not limited to Dashboarding, Report Bursting/Distribution, Information Broadcasting, Query/Workbook Development
• Prior experience integration of visualization technologies including MS Power BI, QlikView, Tableau, etc.
• Experience with technologies such as Near Line Storage and SAP Analytics Cloud a plus