Billing Consultant: Financial Services (4 Month Contract) at Kelly

Billing Consultant: Financial Services (4 Month Contract)

Our client, a Financial Services company is seeking a Billing Consultant for a 4 Month Contract position, based in Johannesburg.  

Duties and Responsibilities:

• Ensure that clients receive their invoices for the month within timelines specified as per Service Level Agreement between the Company and the client.
• Request the monthly Business Partner or Client List from the Production Support Team or Client Services Team, respectively and save the latest copies on the Sharedrive. Analyse the list to identify new clients, check the fee schedule for application of minimum fees and begin charging the client for Minimum fees for open inactive accounts.
• Make sure that all open accounts are invoiced and where applicable, minimum fees are applied to inactive and active open accounts.
• Adhere to laid down controls, process and procedure such record keeping, document management etc.
• Comply with all applicable legislative requirements such as National Credit Act, Consumer Protection Act, Vat Act, etc.
• Communicate to management any unusual incidences that could expose the business to potential risk.
• Complete all Compliance training as per annual Compliance training schedule. Apply concepts learned through compliance training.
• Ensure that a consistent and high level of quality service is provided to both internal and external customers
• Meet and exceed customer service expectations by knowing all Company clients and understand their Billing requirements.
• Deal with all client queries in an effective manner and provide the client with regular feedback
• Deliver service in line with service level agreements, standards and turnaround times 

Experience and Qualification:

• Matric with a Mathematics pass
• Diploma/Degree in Business Commerce, Finance or Accounting
• Excellent communication skills