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  • Posted: Nov 16, 2021
    Deadline: Not specified
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  • Kaelo Engage is a content marketing agency specialising in creating socially responsible content. Whereas a traditional public relations agency may only focus on issuing press releases, we leverage our in-depth experience and team’s passion to profile your sustainability initiatives through meaningful and relevant content creation in print, digital, br...
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    Billing Specialist

    Job Description

    The Billing Specialist is required to provide support in respect of end-to-end billing processes. They are responsible for the reconciliation and maintenance all Debtor accounts, ensuring accurate billing and 100% collection. Attending to and resolving all internal and external queries.

    KEY OUTCOMES (not limited to) Level 4 and 5 process elements

    Bill Clients:

    • Invoice corporate clients for services offered ensuring they are billed correctly and in accordance with predefined quality assurance processes and standards
    • Assist with the preparation of broker commission statements and the distribution thereof
    • Follow up on outstanding payments in a professional manner

    Manage Payments Received:

    • Allocate all payments received on the Bank statement to the correct client accounts

    Reconcile Membership:

    • Reconcile billing invoice and client payment schedule
    • Reconcile monthly staff lists from corporate clients
    • Reconcile and allocation of monthly payments
    • Control the staff billing function in respect of activations, deactivations, billing, collections, queries and services

    Manage Queries:

    • To ensure that all billing queries are attended to timeously and accurately
    • Respond to escalated queries

    Manage Reporting:

    • Generate and prepare monthly reports
    • Run corporate and broker reports

    Continuously Improve:

    • Continually contribute to existing processes and procedures to enhance effectiveness, efficiency and performance cost control
    • Identify problems relating to system errors and escalate to relevant department

    Qualifications

    SPECIAL REQUIREMENTS

    • Accuracy and attention to detail
    • Operate with integrity (high ethics)
    • Customer centricity
    • Ability to take initiative and work both in isolation and be a team player

    PERSON DETAILS: WORK EXPERIENCE

    REQUIRED

    • Credit control and Billing experience
    • Reconciliation experience

    PREFERRED

    EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY

    REQUIRED

    Matric

    PREFERRED

    Health Insurance Industry

    TECHNICAL SKILLS OR KNOWLEDGE

    REQUIRED

    • Computer literate
    • Microsoft Access
    • Mathematical competence
    • Analytical

    PREFERRED

    Additional Information

    Personal Attributes 

    • Accountability
    • Action Orientated
    • Collaborative 
    • Communication Skills 
    • Simple Writing Skills 
    • Manages Complexity
    • Problem Solving Skills 
    • Creative Thinking
    • Decision Making SKills 
    • Efficient and Effective Mindset
    • Financial Acumen
    • Planning and Organisation 
    • Resilient and adaptive 
    • Resourcesful
    • Signancance and values orientated 

    Method of Application

    Interested and qualified? Go to Kaelo Engage on jobs.smartrecruiters.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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