At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
The Main Purpose of the job:
- The Support Technician is an integral part of the IT department, responsible for providing technical assistance to end-users and addressing issues related to computer hardware, software, and network connectivity. The primary responsibility of a Support Technician is to ensure the smooth functioning of the IT infrastructure and resolve any problems that arise.
Education and Experience required:
- Matric Certificate
- Tertiary Qualification in Information Technology
- 2 - 3 years in a similar role
- In-depth understanding of diverse computer systems and networks
- Valid driver's license is required
Knowledge, Skills, and Competencies:
- Excellent problem-solving skills
- Administration and Coordination Skills
- Organizational and time-management Skills
- Good verbal communication Skills
- You must be smart, polite and well presented at all times
- Excellent Customer Service Skills
- Strong Team player
Key areas of responsibility:
- Provide technical assistance to clients and users by installing, configuring, testing, and upgrading computer software and hardware.
- Developing and maintaining local networks in ways that optimize performance.
- Ensuring security and privacy of networks and computer systems.
- Providing training and guidance to users on how to operate new software and computer equipment.
- Organizing and scheduling upgrades and maintenance without deterring others from completing their work.
- Performing troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintaining records/logs of repairs and fixes and maintenance schedule.
- Identifying computer or network equipment shortages and placing orders.
- Collaborate with tech specialists such as software developers and engineers to develop and implement IT support strategies.
- Involves reading and researching better ways to understand the issue at hand and support client.
- Direct clients to more experienced personnel for effective resolution of an issue.
- Prepare and present reports to update management on IT support operations.
- Assist in the procurement process for IT hardware, software, and services.
- Work with team members to complete duties\projects as needed.
- Log and track warranty claims with approved suppliers and vendors
- Respond and resolve all calls allocated with in the agreed SLA times.
- Escalate unresolved issues to higher-level support teams and follow up to ensure timely resolution.
- Maintain asset allocations\reallocations database.
- Provide cover and support to the engineers during absent\busy periods.
- Provide cover and support to the Helpdesk coordinators during absent\busy periods.
- Attend educational programs, workshops, and seminars to stay abreast with developments in the IT industry.
- Prepared to take ownership of customer problems through to completion.
- Assist in areas where there may be a shortfall, within reason.
- Assist with ad hoc tasks as and when required
Closing Date 30 September 2026
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The main purpose of the job:
- The incumbent will be responsible to execute financial administrative tasks including financial reporting relating to food units. Assist the Management Accountant in providing finance support to the operations, finance team and functional heads.
Desirable education and experience:
- Matric plus relevant tertiary Accounting qualification
- 5 years’ experience in Finance
- SAP Experience required
- CSFAB/AS400
- MS Office and Advanced Excel
- Ability to complete and manage the month end process
- Experience in managing an area of a debt book exceeding 30 clients
- Knowledge of Credit Management
- Strong business planning, budgeting, forecasting and financial modelling skills
- Ability to quickly analyse and manipulate large quantities of financial data, drawing out key matters of significance
- Ability to work under pressure in a deadline driven environment (prepared to work overtime a and when required)
- Own Transport
- Knowledge Skills and Competencies required:
- Good numeric and administration skills
- Attention to detail and methodical
- Staff management skills
- Time management skills
- Deadline Driven
- Ability to work in a team
- Leadership skills
- Must be able to work in a high-pressure environment
- Excellent communication skills
- Good phone etiquette
- Good numeric and administration skill
- Good interpersonal skills
Key areas of responsibility:
- Completion of full month end process for more than 30 units. This includes, analysis of financial results, preparation of invoices, preparation of monthly journals, presentation of financial results to management accountant and regional manager, reconciliations, multiple checks and balances.
- Analyze monthly trading and explain variances identified to Regional Managers and Management Accountant
- Monthly results sign off process with Regional Managers and Management Accountant
- Preparation of invoices and following up on payments
- Allocate receipts on a timely basis (following up with clients regarding payment, following up regarding remittance advises for unallocated receipts, processing of all cash received into bank account on a daily basis and allocate payments on receipt of remittance advices timeously)
- Monitoring weekly and monthly closures of units in the various accounting systems
- Providing the business unit and/or regional teams with all the reporting required to help them manage their areas including monthly summaries of actual performance (Income statements with breakdowns)
- Weekly GP and stock level monitoring
- Provide on-going/adhoc reporting and analytical support,
- Preparation of General Ledger recons
- Ensure adherence to the company policies and procedures on a monthly basis
- Check monthly/daily workflow from units
- Take ultimate responsibility for customer related actions/issues/problems until resolved
- Assist in preparation of annual budgets
- Assist in preparation of forecasts
- Providing assistance to unit managers and in-unit staff with all financial queries
- Visiting sites and performing audits
- Take lead for ensuring finance interfaces in place for unit mobilizations and demobilizations
- Assistance with year-end audit
- Other finance related tasks
Closing Date 02 October 2026
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The Main Purpose of the job
- The successful incumbent will be responsible in supporting the Catering Manager, overseeing daily food service operations. Core functions include supervising kitchen and service staff, managing inventory, and ensuring compliance with HACCP and health and safety regulations.
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 3 years work experience of progressive/kitchen management is compulsory
- Experience working within budget guidelines to deliver results is compulsory
- High Volume, complex food service operations experience is highly desirable
- Strong knowledge of HSE is advantageous
- Special diets knowledge is advantageous
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry-specific laws
- Customer Service Skills
- Management Skills
- Communication Skills
- Exceptional Functions Skills
- Ability to balance the budget and save on soft costs
- Computer literate
- HSE knowledge
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit
- Assist with implementation of the production process
- Assist with managing food/labour costs
- Overall understanding of HACCP
- To develop and plan menus
- Kitchen brigade management
- Assist in the management of the strategic and day to day operations of the operation
- Assist in planning and executing catering events
- Supervise and support catering staff
- Ensure high standards of food quality and presentation
- Manage inventory and coordinate with suppliers
- Maintain compliance with health and safety regulations
Closing Date 18 September 2026
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Job Description
- As a Service Manager, you will oversee and enhance service delivery operations, ensuring quality and efficiency across all service functions. This role focuses on optimizing customer satisfaction and streamlining processes, positioning you as a key player in driving service excellence and team performance.
Key Responsibilities
- Lead and manage the service delivery team to ensure high standards of customer care are met consistently.
- Develop and implement service management strategies that align with organizational goals and customer needs.
- Monitor service metrics and KPIs to identify areas for improvement and implement corrective actions as necessary.
- Foster strong relationships with clients, ensuring their needs are understood and addressed effectively.
- Coordinate with cross-functional teams to guarantee seamless service delivery and client satisfaction.
- Review and refine service protocols and procedures to enhance operational efficiency.
- Handle escalated service issues and complaints in a professional and timely manner.
- Provide training and development for team members to improve service delivery skills and knowledge.
Requirements
- Proven track record in service management or a similar role within a customer-focused environment.
- Strong leadership abilities with demonstrated experience managing teams effectively.
- Excellent communication and interpersonal skills to build rapport with clients and colleagues.
- Ability to analyze service performance data to inform decision-making and drive improvements.
- Proficiency in service management software and tools relevant to service delivery oversight.
- A customer-centric mindset with a commitment to enhancing client experiences.
- Strong problem-solving skills and a proactive approach to service challenges.
Preferred Qualifications
- Relevant degree in Business, Management, or a related field.
- Experience in the Cleaning hygiene and similar industry, with knowledge of its unique service delivery dynamics.
- Familiarity with project management principles and tools.
Closing Date 18 September 2026
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Job Description
- We are seeking a motivated and organized Personal Assistant to provide comprehensive administrative support to our leadership team. This role focuses on managing schedules, correspondence, and other tasks that facilitate efficient daily operations within the organization.
- If you thrive in dynamic environments and enjoy playing a pivotal role in ensuring seamless organizational flow, this position is for you.
Key Responsibilities
- Manage and coordinate executives' calendars, scheduling appointments and meetings to optimize their time.
- Prepare and edit correspondence, presentations, and reports for internal and external stakeholders.
- Handle phone calls and email communications, ensuring timely responses and follow-ups.
- Organize travel arrangements, including transportation and accommodation, for business trips and events.
- Maintain filing systems and manage documents to ensure easy access and retrieval of information.
- Perform research and assist in special projects as assigned by leadership.
- Facilitate communication between departments and act as a liaison for the leadership team.
- Assist in organizing company events and meetings, including logistics and promotional materials.
Requirements
- Proven track record as a Personal Assistant or in a similar administrative role.
- Strong organizational and multitasking skills with the ability to prioritize effectively.
- Excellent written and verbal communication skills with a keen attention to detail.
- Proficiency in Microsoft Office Suite and familiarity with productivity tools.
- Demonstrable experience in managing confidential information with discretion.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications
- Experience supporting senior executives or leadership teams within a corporate environment.
- Knowledge of project management tools and software.
- Certification in office administration or a related field is a plus.
- Familiarity with the industry and market trends relevant to our business.
Closing Date 18 September 2026
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The Main Purpose of the job
- The successful incumbent will be responsible to manage all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Must have hospital experience.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
- HSE knowledge
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Management of the strategic and day to day operations of the operation.
Closing Date 05 October 2026
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Purpose of the Role
- The successful candidate will be responsible for ensuring the smooth and efficient operation of service delivery, maintaining consistency and quality across all menu items, and supporting inventory control by monitoring stock levels and communicating requirements to the Catering Manager.
Education and Experience Requirements
- Matric (Grade 12)
- Minimum of 2 years’ experience in a similar role
- Proven experience in a hospitality environment
- Strong customer service background
- Sound dietary and menu knowledge
Key Areas of Responsibility
- Oversee the smooth operation of food service and production activities
- Ensure consistency, quality, and presentation of all menu items
- Assist with monitoring inventory levels and communicating stock requirements to the Catering Manager
Knowledge, Skills and Competencies
- Excellent customer service and interpersonal communication skills
- Basic mathematical proficiency
- Strong analytical and problem-solving skills
- Effective management and organisational skills
- Clear verbal and written communication skills
- Computer literacy
Closing Date 09 October 2026
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Purpose of the Role:
- To serve customers in a polite and friendly manner, offering coffee selections, assisting with basic food preparation, handling cash transactions, and actively supporting unit sales promotions.
Education and Experience Requirements
- Matric (Grade 12) is essential
- Customer service experience is essential
- Experience in a similar role is required
Key Areas of Responsibility
- Provide friendly, professional service to all customers
- Prepare and serve basic food and beverage items
- Operate the cash register and manage transactions efficiently
- Promote daily specials and sales promotions to customers
- Always maintain a clean and organized work area
Knowledge, Skills, and Competencies
- Knowledge of coffee types and coffee preparation
- Basic understanding of food preparation techniques
- Strong communication and interpersonal skills
- Ability to handle cash and operate a till accurately
- Ability to work independently as well as part of a team
Closing Date 21 September 2026
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The Main Purpose of the job
- Reporting to the Unit Manager, the incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests to ensure they have a great customer experience.
Education and Experience required:
- Matric
- Working experience in Hospitality environment
- Customer Service experience
- Min of 2 years’ experience in the same role
Knowledge, Skills and Competencies:
- Customer service and communications skills
- Knowledge of basic mathematics
- Good analytical skills
Key areas of responsibility:
- To provide a friendly and professional service to all customers and clients
- You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
- To support the Unit Manager in all areas in order to deliver a great customer experience.
- To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
- Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.
Closing Date 30 September 2026
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The Main Purpose of the job
- The successful applicant will be responsible for the preparation of food for daily kitchen production in order to provide quality food service.
Education and Experience required:
- Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
- Customer Service experience is essential
- Matric is essential
- Professional Cookery certificate will be an advantage
Knowledge, Skills and Competencies:
- Knowledge of and compliance with food safety standards.
- Customer service and communications skills
- Contribute to effective teamwork
- Special Diets
- Ability to work under pressure
Key areas of responsibility:
- Preparation of food for daily kitchen production
- Provide quality food service
Closing Date 30 September 2026
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The Main Purpose of the job
- The incumbent will be responsible for taking orders and deliver food and beverages to customers serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties.
Education and Experience required:
- Minimum of 1 year experience as a waiter in catering environment is essential
- Matric is essential
- Experience in a Hotel environment will be an advantage
- Butler or Housekeeping experience
Knowledge, Skills and Competencies:
- Knowledge of and compliance with food safety standards.
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
Key areas of responsibility:
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
- Prepare tables by setting up linens, silverware, and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Communicate order details to the Kitchen Staff
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses, and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Closing Date 30 September 2026
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The Main Purpose of the job
- The incumbent will be responsible for a profitable and professional food service to ensure client satisfaction and retention of business whilst upholding the Company’s policies and procedures.
Education and Experience required:
- Matric / Grade 12
- At least 5 years’ experience in a service industry
- At least 5 years management experience
- A good understanding of budgeting and profit & loss accounts
- Exposure to industrial relations on a shop floor level
- A good working knowledge of HSE
- Experience in the food industry will be advantageous
Knowledge, Skills and Competencies:
- Excellent interpersonal and leadership skills
- Sound administration skills
- Ability to adapt to a changing environment and priorities effectively
- Ability to work flexible hours when required
- Valid driver’s license
- Own car essential
- Excellent customer services skills
- Excellent communication skills
- Presentation skills
- Financial Acumen
- Report writing
- Leadership Skills
- People Management Skills
- Consequence management
- Results orientation
- Driven, self-motivated
- Problem solving skills
- Negotiation Skills
Key areas of responsibility:
- Authorize monthly wage input documents, new engagements, terminations and pay rate changes
- Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
- Manage units to ensure profitability, sustainability as well as secure future business
- Ensure contractual obligations are met and manage contracts within Service Level Agreements
- Manage and support diverse teams of clients to ensure realisation of strategic goals
- Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
- Ensure labour force planning is adequately done and managed in relation to budget
- Ensure unit costs and expenditure, within region, are tightly managed and accounted for
- Ensure fixed and other assets are managed and regularly audited
- Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
- Accurately manage all the financials of each unit with the support of the unit or project Manager
- Attend all relevant meetings with clients and management teams and ensure communication to units
- Conduct regular risk assessments of the entire facility
- Regularly meet with the client to ensure success of the contract
- Keep clients up to date in relation to progress made or areas of concerns
- Continuously build the relationship with the client
- Must have the ability to engage with union officials at the highest level
Additional Considerations:
- Drivers Licence
- This is a highly pressurized environment with long hours
Closing Date 09 October 2026
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Main purpose of the job:
- The successful applicant will be responsible for overseeing smooth operation of kitchen production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager.
Desirable education and experience:
- Matric is essential
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 2 Years’ experience of progressive/kitchen management is compulsory
- Minimum 2 Years cooking experience
- Minimum 2 Years Supervisory experience
- Must be computer literate
- Experience with stock control, ordering and receiving
- WorkSmart knowledge is essential
Knowledge, skills and competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry specific laws
- Management Skills
- Communication Skills
- Computer literate
Key areas of responsibility:
- Oversee smooth operation of kitchen production
- Maintain consistency for all menu items
- Assist with monitoring inventory and communicating needs to the catering manager
- To ensure portion control, preparation and storage methods thereby avoid waste and keep costs down
- Delivering excellent service
- To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
- To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records, etc
- To help with regular stock takes as and when required
- To maintain temperature records as required and to report any variance
- Analyse and manage effectively all in unit costs
- All food wastage to be recorded and minimised
- Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
- Support, train, coach and develop team
go to method of application »
The Main Purpose of the job
- The successful incumbent will be responsible to manage all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex foodservice operations experience is highly desirable.
- Must have hospital experience.
- Strong knowledge of HSE is advantageous.
- Special diets knowledge is compulsory.
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
- HSE knowledge
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Management of the strategic and day to day operations of the operation.
Closing Date 09 October 2026
go to method of application »
Job Description
- As a Driver for the Supercare Chemical Storeroom, you will play a crucial role in ensuring the safe and efficient transportation of cleaning chemical, products and materials.
- This position focuses on logistical operations within a specialized environment, where you will be responsible for adhering to safety standards while maintaining timely deliveries.
Key Responsibilities
- Operate company vehicles to transport chemicals and materials to and from the storeroom and designated sites.
- Ensure compliance with safety guidelines and regulations regarding the transport and handling of hazardous materials.
- Conduct pre-trip and post-trip inspections of vehicles to confirm safety and operational standards are met.
- Maintain accurate records of deliveries, including quantities transported, and prepare reports as necessary.
- Collaborate with warehouse staff to load and unload chemical products safely and efficiently.
- Respond promptly to delivery requests and schedule changes while managing time effectively.
- Provide support in maintaining the cleanliness and organization of the storeroom and vehicles.
- Assist in training and guiding new staff on safety and operational procedures related to chemical transport.
Requirements
- Valid driver's license with a clean driving record.
- Demonstrable experience in the transportation or logistics industry, preferably involving hazardous materials.
- Strong understanding of safety procedures relevant to chemical handling and transport.
- Excellent time management and organizational skills, with the ability to handle multiple responsibilities.
- Effective communication skills, both written and verbal, with the ability to work collaboratively in a team environment.
- Proficiency in basic tracking and record-keeping systems related to deliveries.
- Certification in hazardous materials handling or equivalent training.
- Previous experience working in a chemical storage facility or related industry.
- Knowledge of compliance regulations pertaining to chemical transport and storage.
Closing Date 18 September 2026
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About the Role
- As the Key Accounts Manager for our Food Division, you will play a pivotal role in developing and managing strategic relationships with key clients. Your primary focus will be on driving sales growth, enhancing customer satisfaction, and ensuring that our services meet the unique needs of our clients.
Key Responsibilities
- Develop and maintain strong relationships with key accounts to ensure client retention and satisfaction.
- Collaborate with internal teams to deliver tailored solutions that meet client needs and enhance business performance.
- Identify opportunities for upselling and cross-selling relevant products and services to existing clients.
- Analyse market trends and competitor activity to provide insights and recommendations for strategic planning.
- Prepare and present regular business reviews and performance reports to key stakeholders.
- Negotiate contracts and pricing with clients to secure profitable agreements while ensuring alignment with company policies.
- Monitor account performance metrics and leverage data to improve service delivery and exceed client expectations.
- Act as the main point of contact for key accounts, addressing any concerns and resolving issues promptly.
Requirements
- Proven track record in account management or sales within the food industry or a related field.
- Strong interpersonal and communication skills, with the ability to build relationships at all levels.
- Proven experience leading diverse teams within industrial and commercial environments, supported by a strong understanding of health and safety standards.
- Excellent negotiation and presentation skills, with a customer-centric approach to service delivery.
- Demonstrable experience in analysing market data and producing actionable insights.
Preferred Qualifications
- Relevant tertiary degree in Business Management, Marketing, or a related field.
- Experience with project management methodologies and tools.
- Familiarity with food safety and compliance regulations related to the food industry.
- Additional certifications in sales management or account management would be an advantage
Closing Date 16 October 2026
Method of Application
Use the link(s) below to apply on company website.
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