Blitz Team Leader at Smollan

 Aa s Blitz Team Leader, you will be responsible for:

• Administration
• Drive Sell-Out 
• Operational Management 
• Management and Execution of Promotional Activity 
• Customer Service and Satisfaction

REQUIREMENTS

• 2- 3 years sales experience in Consumer electronics at a managerial/supervisory level
• Matric (Grade 12)
• Diploma
• Driver’s license and own reliable car.
• Effective Administration
• Organizational Commitment
• Teamwork and collaboration 
• Relationship building
• Agility
• Performance and results driven.
• Continuous growth & improvement
•  Resilience & stress management
• Service Excellence
• Analysis & problem-solving 
• Sales orientation
• Quality and detail excellence 
• Communication
• Team Management Skills

Key Responsibilities

• Comply with call cycle.
• Effective management of returned goods system and follow up on damaged goods collections.
• Provide feedback regarding store specific issues.
• Communicate and escalate stock issues.
• Monitor and communicate pricing in stores, investigating identified discrepancies.
• Confirmation of pricing in accordance with promotions
• Communicate and implement sales promotional activity as per client brief.
• Training of store sales consultants
• Capture required reports and submit to line manager timeously. 

Effective management of shelf health

• Merchandise available stock in line with client brief.
• Optimize stock levels, monitor slow/fast sellers and take appropriate action.
• Consistent quality checks, respond to poor quality or damaged stock.
• Keep area/shelves clean, tidy and uncluttered.
• Identify opportunities to cross merchandise and implement.
• Communicate and achieve brand objectives.
• Management of out of stocks
• Negotiate prime positioning of Samsung products with Store Management

Effective execution of promotional activity

• Communicate promotional activities to team and plan out POSM implementation plan. 
• Negotiate POSM material with store owners / managers.
• Ensure promotional activities have been implemented, maintained and reported on, timeously. 
• Provide feedback to relevant stakeholders.
• Monitor competitors’ new innovations.
• Ensure all in-store staff understand mechanics of promotion and provide feedback to Management.
• Project manage Blitz activities from time to time when required. This includes:
• Assisting at new store openings.
• Build-up of promotional events and displays as required.
• Adhoc promotional activities

Effective administration

• Reporting on competitor activities weekly.
• Promotional feedback reports
• Compile monthly activations calendar for priority stores.
• Ensure assets maintained according to company policy.

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution.
• Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products.
• Build and maintain strong working relationships.