Bookings Clerk- Maternity Contract Volvo Somerset West (4 - 6 months) at Rola Motor Group

Job Advert Summary    

• We are looking for a highly organised and detail-driven Bookings Clerk to join our Volvo dealership on a maternity cover contract. The ideal candidate will have bookings & administration experience within the automotive industry. The bookings clerk is responsible for working directly with technicians & clients and ensuring that they receive the best service when it comes to queries or booking vehicle services. 

Minimum Requirements    

• Min Grade 12
• Basic automotive knowledge
• Computer literate (Experience using Evolve essential)
• Proven experience in a similar bookings or service advisor position advantageous
• Excellent communication skills to interact with various departments, suppliers, and customers
• The ability to multi-task as well as good administration and organisational skills
• Good timekeeping and ability to work under pressure
• Ability to work both in a team and independently
• Proficient in English & Afrikaans
• Clear criminal record

Duties and Responsibilities    

• Management of the appointment process
• Coordinate client service bookings between clients and service advisors
• Ensure accuracy of details pertaining to clients, services & issues raised
• Confirmation and reminders of client bookings
• Preparation of job cards
• Service Advisor and/or Costing clerk relief, when required
• Administrative duties as required within the Service department
• Management of the process to ensure CSI
• Adhere to Dealer Standards

Deadline:2nd April,2026