Bosch Management Services – Information Technology Technician at Bosch Holdings (Pty) Ltd

KEY  RESPONSIBILITIES: 

1.  Network architecture, development and support:

• Research, analyze and recommend strategies for network architecture and development.

• Engineer the network through high level technical strategy and design, writing of specifications and undertaking high level planning to the network to meet business requirements.

• Coordinate the network system environment and architecture.

• Monitor network performance, backups, support and maintenance.

• Implement VPN setup.

• Coordinate installation maintenance, queue management and configuration of direct & network based single purpose and multifunction peripherals.

• Conduct network assessment to avoid interruption in workflow.

• Manage network hardware including switches, Routers, Fiber Optics and Wireless Networks.

• Coordinate troubleshooting of system failures to identify bottlenecks: Network Usage & Load, Network Range and Wireless Network Interference that could slow down the network.

• Troubleshoot hardware failures and server software issues to identify the root cause of the problem, make repairs and perform scheduled updates to increase productivity.

• Conduct fault isolation and resolution of network problems, including cable, workstation, peripherals and other hardware.

• Coordinate maintenance and repairs on hardware & peripherals, servers & network services.

• Manage backups. Ensure that backups are running and completed. Catalog tapes and send them offsite for storage.

• Manage and troubleshoot hybrid Azure setup. Help plan and deploy new services and security for the Bosch Holdings Group in Azure.

• Archiving of old data.

2.  IT Security:

• Establish, manage and administer security policy and procedures to ensure preventive and recovery strategies are in place, and minimise the risk of internal and external security threats.

 3. Technical Support / Helpdesk:

• Provide systems and network support service functions including installing, testing, tuning, optimizing, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied networks, hardware and systems software.

• Action Helpdesk ticket requests for incidents and faults following up to ensure closure.

• On-site and remote support for Helpdesk assigned tickets.

4.   IT Hardware:

• Coordinate building, repairs and modifications of IT hardware.

• Ensure tidiness of IT facilities and Equipment.

• Set up/build ghost images and files for hardware roll outs to agreed specifications.

5.  IT Software:

• Coordinate instillation and removal of software.

6.  Library duties:

• Inventory control of software, printer supplies and IT assets.

• Record keeping and documentation.

• Record keeping of Helpdesk assistance for work performed

KEYREQUIREMENTS:  

• Qualifications: Microsoft Certified Solutions Associate certification, Degree or Diploma

• Experience: At least 3 years’ experience as a Senior Information Technology Technician, Experience preferably within a corporate environment.

• Knowledge: Microsoft products including Azure and network operating systems.

• Attributes: Problem solving, analyzing information and working under pressure.

Preference will be given to people from designated groups, in line with Bosch Holdings transformation plans. Suitably qualified Persons with Disabilities are encouraged to apply.

​Only short-listed candidates will be contacted. Should you not receive any communication after two weeks of closing date, kindly consider your application as unsuccessful.