Branch Administrator (Cape Town) at Volvo Group

Job Objectives:  

Debtors 

• Record Keeping.
• Latest information recorded.
• Build and maintain customer database\Keep records of all communications.
• All documents filed and kept in accordance with Volvo directives and procedures.
• Attention on Key Accounts – follow up on all queries.
• Ensuring payments are receipted timeously.  

HR 

• All communication to be handed to staff.
• Up to date with the status of each item and all relevant branch staff informed.
• Recording of leave on the ESS system.
• Assist with the Input overtime/leave on kronos.
• Approve overtime print timecard. 

Finance 

• Assist to Generate orders for Suppliers.
• Advise finance department of payments received.
• Allocate receipts to cash accounts.
• Ensure all payments received are filed accordingly.
• Liaise with cashier-cash outstanding report to be balanced daily. 

Aftermarket administration 

• Ensure that deposit slips and daily schedules balance and are forwarded to Head Office on daily basis.
• Queries are promptly solved/referred to Head Office.
• Ensure that all documentation are sent to Head Office with necessary authorizations.
• Payment to be made immediately on any cash sales.
• Ensure Aftermarket Manager approves any credits.

Sales 

• Assist sales executives with administration ie. Release notes followed up.
• Ensure paperwork is up to standard as per Volvo requirements. 

Customer Focus 

• Take action to resolve customer account queries.
• Take action to meet customer needs.
• Take action to address customer concerns.

Who are you?

• Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

Education & Work Experience Requirements:

• Matric or Grade 12.
• Secretarial or Administration Qualification advantage.
• 3 years Branch Administration experience.