Branch Delivery Sales and Service Team Leader at FNB South Africa

Purpose

• Manage team to deliver and support sales targets and service standards in the branch while adhering to Sales and Service processes and procedures to ensure compliance and reduce risk.
• Provides team with the means and ability and holding them accountable for providing exceptional customer service and maintaining process standards.
• Manages branch resources in line with business’ short and long term goals policies and values with a view to generate the highest return on capital employed.
• Enabling the delivery of excellent customer experience within a dynamic branch environment promoting new business in order to ensure future growth without incurring unmanageable risks.

Experience and Qualifications

• Minimum Qualification : NQF 4 Qualification
• Preferred Qualification : Relevant NQF 5 Tertiary Qualification
• Experience : 2 -3 years relevant experience
• Person must not be an unrehabilitated insolvent