Branch Manager (Centurion, Fourways, Greenstone) at Decofurn Furniture

• We are looking for a Branch Manager to join our organisation.
• The Branch Manager will be responsible for the daily management operations of the store and management of staff, overseeing the sales/showroom operations, clients and troubleshooting all escalated issues effectively on a 6-day work week. 

Responsibilities

• Strong sales and administrative background
• Proven track record in driving branch turnover 
• Experience in upselling/ training/ pricing/ ensuring stock is displayed as per standard
• Analyse sales and revenue reports and make forecasts
• Oversee in-store promotional events or displays
• Inspect the areas in the store and resolve any issues that might arise
• Organize all store operations and allocate responsibilities to personnel
• Ensure high standard of client service and order management
• Deal with complaints from customers to maintain the store's reputation
• Overseeing financial administration of the store
• Monitor stock levels and purchases and ensure they stay within budget
• Lead, support and coach15+ staff towards maximum performance
• Ensure the store fulfils all legal health and safety guidelines
• Manage periodic stock counts
• Minimising losses and damages
• Deliveries Pastel/CM/Onfleet and other integrated systems SOP'S

Qualifications

• Grade 12 or equivalent
• National Diploma / Tertiary Qualification in Business Administration, Sales or relevant field
• 5 to 6 years’ experience as a Retail Manager or in other Managerial position - mandatory
• Proficient in Computer Literacy
• POS experience
• 5 to 6 years of Hands-on Leadership skills and a Team Player
• 5 to 6 years of Microsoft Suite experience
• 5 to 6 years of Retail Management Systems
• Previous working experience within a stressful, fast-paced environment – non-negotiable.
• Valid Driver’s License and own reliable vehicle - imperative