Branch Manager at Mayfly Agri (Pty) Ltd

• A well-established animal product and retail company is seeking a Branch Manager to be responsible for taking ownership of the branch, growing sales and customer relationships, managing stock and staff, and ensuring the store operates efficiently while delivering excellent customer service.

Minimum requirements for the role:

• Must have a National Senior Certificate or equivalent qualification (N3/NQF Level 4), a qualification in Retail Management or equivalent relevant experience, while a B.Sc./B.Tech. in Animal Health will be advantageous
• Experience in inventory and personnel management is essential
• Must have strong sales, marketing, and customer service experience
• Experience in staff training and development is advantageous
• Excellent organizational, leadership, and communication skills
• Strong product knowledge, preferably within the agricultural/animal health sector
• Must have good computer literacy and proficiency in standard computer applications

The successful candidate will be responsible for:

• Managing the day-to-day operations and overall performance of the branch.
• Overseeing stock management, including ordering, receiving, replenishment, stock counts, expiries, batches, and obsolete stock.
• Monitoring sales and market trends to ensure appropriate product availability and achieve sales targets.
• Maintaining high standards of customer service, handling complaints, and building strong customer relationships.
• Driving sales and marketing initiatives, including in-store promotions and product displays.
• Managing debtors and assisting with maintaining the branch's financial performance.
• Leading and managing branch personnel, including task allocation, performance management, leave, training, and development.
• Ensuring compliance with labour, health and safety, and operational requirements.
• Maintaining high standards of merchandising, housekeeping, and store presentation.
• Liaising with Head Office and other stakeholders as required.