Röhlig-Grindrod offers multi-modal logistics solutions for air, sea, road, and rail transport through our global network of reputable carriers – extending to over 150 countries.Röhlig-Grindrod handles every logistical aspect to get your cargo to its final destination. With the combination of our worldwide network and local expertise, we ensure efficient ...
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As a Branch Manager, you will oversee the daily operations of our branch, focusing on optimizing performance, enhancing customer service, and driving sales growth. You will play a key role in strategic planning, team leadership, and ensuring compliance with company policies while fostering a positive environment for both employees and customers.
Education
Matric
FIATA diploma or 3-year freight forwarding related qualification at NQF level 7 or equivalent
Knowledge and experience
10 years’ experience in the Freight Forwarding Industry with 3 years in a middle management capacity
Problem solving skills and decision making skills
Business Acumen
Ability to prepare and/or analyse financial statements and budget
Leadership and Interpersonal skills
Good communication skills (written &verbal)
Planning and organising. Attention to detail.
Ability to handle pressure. Change Management skills
Knowledge of Freight Forwarding practices and processes
Customer Centricity
Computer literacy (Ms Word, Excel, IBM etc)
Ability to analyse documents and make recommendations.
Advantageous Attributes
Customer service orientation - Able to handle a demanding customer environment.
Good problem solving and decision-making skills.
Strong leadership and people management skills.
Ability to handle pressure and meet all deadlines.
Can communicate within the team and contribute to the overall success of the team.
Ability to be adaptable as this is a constantly changing environment.
ShipShape knowledge.
Overall responsibilities include
Plan branch operations in terms of the requirements of the business environment.
Organise and optimise branch resources and provide leadership to staff
Control and manage budget
Sales and client servicing support.
Reporting and compliance.
Comply with the requirements of the quality management system.
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