Latest Jobs at Röhlig-Grindrod

Job Description

• As a Branch Manager, you will oversee the daily operations of our branch, focusing on optimizing performance, enhancing customer service, and driving sales growth. You will play a key role in strategic planning, team leadership, and ensuring compliance with company policies while fostering a positive environment for both employees and customers.

Education

• Matric
• FIATA diploma or 3-year freight forwarding related qualification at NQF level 7 or equivalent

Knowledge and experience 

• 10 years’ experience in the Freight Forwarding Industry with 3 years in a middle management capacity
• Problem solving skills and decision making skills
• Business Acumen
• Ability to prepare and/or analyse financial statements and budget
• Leadership and Interpersonal skills
• Good communication skills (written &verbal)
• Planning and organising. Attention to detail.
• Ability to handle pressure. Change Management skills
• Knowledge of Freight Forwarding practices and processes
• Customer Centricity
• Computer literacy (Ms Word, Excel, IBM etc)
• Ability to analyse documents and make recommendations.

Advantageous Attributes

• Customer service orientation - Able to handle a demanding customer environment.
• Good problem solving and decision-making skills.
• Strong leadership and people management skills.
• Ability to handle pressure and meet all deadlines.
• Can communicate within the team and contribute to the overall success of the team.
• Ability to be adaptable as this is a constantly changing environment.
• ShipShape knowledge.
• Overall responsibilities include
• Plan branch operations in terms of the requirements of the business environment.
• Organise and optimise branch resources and provide leadership to staff
• Control and manage budget
• Sales and client servicing support.
• Reporting and compliance.
• Comply with the requirements of the quality management system.
• Ad-hoc
   

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Job Description

• The Global Trade Lane Manager - Asia is responsible for overseeing and optimizing trade routes for our operations across the Asian markets. 
• The role is preferably based in JHB and ideally if you can speak Chinese, this is favourable. 

Education

• Grade 12 Certificate - Maths and English HG
• BCom degree Sales & Marketing related qualification at NQF level 7

Knowledge and experience

• Minimum 5 years working experience in the clearing and forwarding industry
• Minimum 5 years increasingly responsible for international transportation industry experience.
• Minimum of 5 years’ experience in Professional Sales and Global Trade Lane – Asia
• Servicing & marketing principles & practice
• International Trade principles & practice
• External business environment
• Company service charge rates
• Tariff calculation concepts
• Company terms of payment
• CRM and INCO Terms
• Carrier & depot conditions of trade
• National currencies and international codes
• Computer literacy(MS Word, Excel and Lotus Note)
• Verbal communication – advanced
• Business opportunism. Presentation & Negotiation
• Client/service orientation
• Situation analysis & problem solving. Judgment & decision making
• Creative & innovative thinking
• Action & result orientation

Overall responsibilities include:

• Provide input to Air and Ocean Procurement for product development.
• Plan and carry out ISV’s (International Sales Visit’s) locally and abroad.
• Plan and carry out CSTs (Consignee Selling Trips) abroad when needed.
• Receive and coordinate incoming CSTs.
• Create local awareness of assigned trade lane through presentations, sales kits, cheat sheets, pricing links, etc.
• Educate local sales staff through joint calls.
• Escalate pricing and market issues on target accounts to Procurement.
• Report on market information, competitor activities, product issues etc.
• Providing highest level of customer service.
• Visiting potential customers including sales trips to Far East twice a year.
• Monitoring shipments for VIP clients.
• Negotiating rates.
• Manage Global Trade Lane calls and engagements.
• Monitor results and Stakeholder engagement.
• Comply with the requirements of the quality management system.