Available Positions at Hollywoodbets

Responsibilities

• We have an amazing opportunity for an Operations Specialist (iBranch) to be based in Umhlanga, Do you think you have what it takes to be our newest Purple Star?
• The Operations Specialist will be responsible for attending to all queries, requests and enquiries from all the departments, to ensure effective and timeously resolution of matters impacting operations. 
• Providing administrative support to the Mobile Department, assistance with project processes, and reporting on daily activities

You Bring 

• Valid driver’s license.
• 2-3 Years of Administrative Experience in Ops

A Bonus To Have: 

• Matric.
• Related Diploma/Degree.

What You’ll Do For The Brand:

• Assist, support and advise Regions on all aspects of iBranch Operations
• Communicate all updates on Policies and Procedures to the Regions
• Assist with marketing, promotions, events and assisting with branding campaigns within the Department from time to time
• Ensuring adequate stock levels of marketing and promotional items within the Regions
• Market research on potential new sites and arrange with all departments to set up promo/events (negotiate with different affiliates for sites/promo etc.)
• Management of ROI on all events/promotions 
• Work closely with the Compliance Department (getting the contracts signed and understanding the legal aspect of the contracts) 
• Reviewing of proposals for all events within the Regions 
• Assist with all internal audit queries and liaise directly with the Audit Team – (Weekend mileage report, vehicle tracker vs. time and attendance and call cycle) 
• Management of all traffic fines and Kazang Masterfile within the Regions (liaise with the relevant departments) 
• Daily reporting to Business Partner 
• Monitoring and analysing of Reports (Promo tracker, PIP, Booster Analysis, Teams Productivity reports, and ad-hoc reports) and providing feedback and recommendations to the regions 
• Finance – Review invoices before the order number is issued and payment is made for promotions/events.  Facilitate monthly regional branding payments 
• Maintaining a database of all branding within regions

Adhoc

• Support regions with training needs and assist with the facilitation and monitoring of the training in the regions 
• Will be required to travel from time to time
• Perform other duties as assigned.

What You’ll Bring To The Team: 

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills. 
• Demonstrate good financial management skills. 
• Excellent people management skills. 
• Customer service and orientation experience. 
• Must be able to identify, analyse, organise, and solve problems. 
• Follows through and delivers results despite obstacles.
• Good attention to detail.

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Responsibilities

• We have an amazing opportunity for a Customer Compliance Agent to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for ensuring compliance with regards to the Internal Policies, Risk Management Compliance Procedures. 

You Bring:

• Computer literacy
• 1-2 years administrative experience

A Bonus To Have:

• Relevant Diploma/Degree, majoring in Compliance, AML or Auditing. 

What You’ll Do For The Brand:

Customer Service

• Excellent communication skills (verbal and written)
• Maintain professional interaction with clients
• Maintain high quality standard when handling client interactions.

Compliance/AML

• Review Client KYC documents and complete due diligence checks
• Monitor Screening of Politically Exposed persons and Sanction Monitoring and escalate possible matches promptly.
• Monitor unusual online client fluctuations based on pre-set parameters and conclude if there are material indicators of the presence of money laundering
• Drafting of Suspicious Activity Reports for the submission to the Nominated Officer.
• Sample checking marketing adverts and affiliate sites to ensure that they meet the marketing standards and codes as set out by the CAP and the ASA.
• Attend to Deposit limit change requests
• Review enhanced due diligence requests for SOW etc.
• Conduct thorough Source of Wealth reviews
• Monitor and identify players that require interactions for safer gambling.
• Communicate safer gaming options to identified clients using provided channels of communication.
• Ensuring all suspicious transactions are escalated to the senior and relevant reports submitted.
• Prepare Data Protection Request promptly and accurately.
• Manage data erasure requests.
• Adhere to the policy and procedures for complaints and dispute handling.
• Maintain accurate records of all Interactions.
• Escalating all uncleared queries to seniors timeously.
• To remain completely independent and adhere to the confidentiality of the role.
• Reporting to Senior Compliance Team Leader.
• Ad hoc tasks and requests.

What You’ll Bring To The Team

• Communication - Use correct voice tone and apply content according to topic appropriateness. Uses voice to create and hold interest. Speaks with positive tone of voice.
• Presentation - Demonstrates sound presentations skills to capture attention and maintain interest through an interactive approach.
• Attention to detail - Demonstrates ability to pay attention to detail.
• Facilitation - Demonstrates the ability to facilitate workshops in a professional manner.
• Energy - Demonstrate high energy enthusiasm and motivation in execution of work.
• Accountability - Follows through and delivers results in spite of obstacles, admits to errors and takes corrective action to avoid repetition. Approaches on work with dedication and high sense of responsibility. 
• Customer orientation - Demonstrates an exceptional level of customer service and quality standard.
• Coaching - Coaching is the knowledge and skill used to direct, instruct and/or train an employee with an aim to fulfill a goal in order to develop specific skills in an enthusiastic and motivated way. 
• Administration training - Execute a variety of functions with the neighbor business administrative environment. Plan and organize administrative functions proactively. Collect information and ensure accuracy of information. 
• Training - Proficient in training methodologies, curriculum development and soft skills.

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Responsibilities

• We have an amazing opportunity for a Team Leader to be based in Pinetown, KwaZulu-Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

You Bring

• 12 months within the Retail, Gaming or Betting industry

A Bonus To Have:

• Diploma/ Degree/ NQF 4 Learnership
• Valid Driver’s License.
• 1-2 Years leadership experience.

What You’ll Do For The Brand:

 Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

 Branch Reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Apply Before 07/31/2026

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Responsibilities

• We have amazing opportunities for a Betting Clerk to be based in Kenilworth, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

A Bonus To Have :

• 1-2 Years in Gaming Industry advantageous. 

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously. 
• Updating of memos, card changes, results and scratching's which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs. 
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation. 

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company. 

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day. 
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member. 
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon. 

Branch Appearance 

• Ensure that the branch is always neat and tidy according to Hollywood standards. 
• Ensure that your work stations is well maintained and in good working condition. 
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders  promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Customer Service 

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities. 
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform. 
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine. 

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

Apply Before 07/31/2026

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Responsibilities

• We have an amazing opportunity for a Senior Graphic Design Team Leader to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Diploma/Degree
• 5+ years in a Senior design related position

A bonus to have:

• 3-5 years as a Design management role (Advantageous)

What You’ll Do For The Brand:

Operational

• Manage, lead and oversee the design pod team. 
• Manage the liaison between pod heads and other creative HODs to ensure collaboration on project start-up.
• Lead the brainstorming, conceptualizing, development and execution of all 360 projects, adhoc projects and all campaign requirements.
• Present creative concepts to the broader business teams and management.
• Manage the day to day creative requirements, business as usual within the design pods.
• Develop, and oversee look and feel as well as quality of all work generated from the design pod.
• Liaison between designers and other business departments for all design job requests as well as ensuring the brief is adequate to start the job with all information on deadlines and scope covered.
• Coordinate design work coming in with a job ticket system and allocate jobs accordingly (Traffic management).
• Contribute to, implement and ensure work processes are efficient and adhered to within the design pod.
• Submit daily reports to Creative Head: Design
• Conduct team member Performance reviews
• Identify pod team skills gap and suggest learning and development training in the areas that require attention
• Conduct weekly design pod team meetings.
• Oversee design progress against schedule, priority, brief and deadlines. Provide feedback and seek any missing information from job requestor, in order to complete the job. 
• Ensure 360 campaign kick start meetings take place in order to conceptualize the campaign artwork required and understand the full scope of the job.
• Review, approve and present all creative work generated by the design pod team members, prior to creative services internal management approval and sending onto the requestor. 
• Ensure that the brand guide and brand standards as well as legal requirements are always adhered to.
• Have a strong understanding and opinion on illustration, typography, layout, powerful copy and what makes a good graphic design
• Find proactive solutions for design team challenges.
• Ensure that the design files and stock library are maintained.
• Be an inspiration to the team while providing them with mentorship and career development.
•  Ensure that design specs are aligned to the requirement of the job, and it is correctly print-ready.
• Keep up to date with design trends, training courses or webinars relevant to the department’s growth. Share and implement these trends where relevant. 
• Be able to work late and travel when required
• Attending various company events.
• Conducting interviews for new hires to the respective design pod.
• Developing Brand Guide (CI for various entities)
• Ad hoc duties as required. 

What You’ll Bring To The Team:

• Ability to problem solve in a timely and effective manner
• High sense of accountability towards work
• Communication
• Planning

Apply Before 07/31/2026

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Responsibilities

• The successful candidate will be responsible for the effective and efficient management of the company’s financial reporting processes and of the company’s actual financial performance.
• Overall responsibilities to include supervision, direction and training of support staff within the finance function (such as Creditors, Debtors, Cash, Stock, Fixed Assets, Payroll and junior/ advanced Bookkeepers); preparation of budgets; monitoring and implementation of financial controls, including monthly reconciliations to ensure all accounting transactions are processed; internal and external reporting (such as monthly management accounts and annual financial statements), including commentary on results and analysis thereof; tax management, including reconciliation of VAT and income tax including deferred tax). Ensure that there is compliance with all group policies and procedures and strict adherence to internal controls.
• We have amazing opportunities for a Senior Financial Accountant to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for the effective and efficient management of the company’s financial reporting processes and of the company’s actual financial performance.
• Overall responsibilities to include supervision, direction and training of support staff within the finance function (such as Creditors, Debtors, Cash, Stock, Fixed Assets, Payroll and  junior/ advanced Bookkeepers);  preparation of budgets; monitoring and implementation of financial controls, including monthly reconciliations to ensure all accounting transactions are processed; internal and external reporting (such as monthly management accounts and annual financial statements), including commentary on results and analysis thereof; tax management, including reconciliation of VAT and income tax including deferred tax).
• Ensure that there is compliance with all group policies and procedures and strict adherence to internal controls.

You Bring:

• Microsoft Office experience
• Pastel Evolution or Similar Accounting Software Experience
• 2 years commercial experience

What You’ll Do For The Brand:

• Ensure daily, weekly and monthly reporting is done accurately and timeously and contains appropriate content to enable effective decision making. Ensure achievement of company’s strategic objectives, goal plans and targets. From time to time lead special projects. Performance management of your direct reports. Timeous backup of financial records (hard copy and data). Effectively deal with internal audit, external audit, SARS audit, BEE audit. Provide a support role to the Group Financial Manager
• Preparation of annual budgets
• Preparation/review of monthly management accounts including analysis/commentary
• Preparation/review of the annual financial statements
• Preparation/review of monthly working paper files and high-risk balance sheet reconciliations
• Ensure that routine transactions (expenses, asset purchases, cash book entries, sales etc.) are processed timeously by junior team members
• Preparation/review of non-routine transactions (depreciation, impairments, provisions, finance costs/income, discounting, lease straight lining, management fees, administration fees etc.) and complex transactions
• Review of and approval of payments, together with accurate capturing of invoices in the accounting system, ensuring IFRS and tax compliance
• Review of annual taxation computations
• Timeous preparation and payment of provisional taxation payments
• Review of the monthly VAT and Payroll returns
• Timeous settlement of inter-company trade accounts, loan accounts, shareholder loans, bank loans, bank facilities, creditors, SARS (Income Tax, PAYE, VAT) in line with agreed payment terms
• Ensure that all inter-company balances are reconciled monthly
• Liaise with the various departments and regional/operational managers to ensure efficient reporting
• Liaison with external auditors during interim and year end audit to ensure all queries are responded to
• Timeous collection of loans receivable, inter-company trade accounts and trade debtors
• Effective management of working capital. (Assist in the continuous improvement in supplier terms and customer terms).
• Effective tax planning and cash flow management
• Identification of control weakness, designing of internal controls and implementation thereof
• Timeous corrective action against internal audit and external audit findings
• Adequate provisioning of impairments on stock (slow moving, damaged, loss of market share, obsolete, expired, NRV < cost) , debtors (long outstanding, close to credit limit, defaulting terms, disputes etc.), tangible (damaged, not in use, loss making, loss of market share etc.) and intangible assets (reputation damage, loss making, loss of market share)
• Reassessment of useful lives, depreciation methods and residual values for tangible and intangible assets quarterly
• Review of profit and loss on asset disposals transactions
• Review of general ledger transactions monthly to confirm accurate account allocations, IFRS compliance between capital and expense nature transactions and taxation compliance
• Ensure that annual stock take is performed (including monthly/quarterly as dictated by company policy)
• Review of stock count variances
• Review of petty cash expenses
• Review all loan, creditors, facility, instalment sales reconciliations to external statements
• Review and approve accruals (test estimation accuracy by reference to trends and comparison of actual results to previous estimates)
• Ensure that monthly standing debit orders (rent, insurance, telephone, subscriptions etc.) are processed
• Management of operating costs
• On a quarterly basis - execute a mini audit to test compliance with supplier payment terms, claiming of supplier rebates at the correct % and claiming timeously, similarly for supplier settlement discounts and general discounts, similarly for customer rebates and settlement discounts and general discounts, validity/relevance of debit orders, use of correct interest rates, wear and tear rates, depreciation rates. 
• Retain proof of work that will be submitted to Group FM for approval
• Ensure that logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place
• Assist the BEE project team to ensure the improvement and sustenance of the company’s BEE score
• Optimization of the company’s financial position and financial performance
• Liaise with the various departments and regional/operational managers to ensure efficient reporting
• Liaison with external auditors during interim and year end audit to ensure all queries are responded to
• Minimise audit overruns by ensuring diligent preparation of audit files/compliance with auditor requests
• Support the GFM and CFO and CEO with specific projects and reports and data extractions
• Assist the GFM and CFO and CEO with building financial models/billing models/project costing
• Ensure that appropriate templates and models are created and saved to substantiate decision making

People:

• Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation
• Direct supervision and mentoring of the junior finance team
• Creation and maintenance of roles and job descriptions and KPIs for your direct report subordinates, including annual performance reviews
• Sourcing, attendance and performance of training as and when needed for staff
• Adequate recognition of staff efforts
• Sustainable morale and team building initiatives
• Talent retention
• Promote declaration of all gifts and non-acceptance of kickbacks. Instances to be reported immediately 
• Promote declaration all conflicts of interest upfront
• Promote a culture of confidentiality within the business with regards to the protection of personal information
• Ensure all personal information of loan applicants and suppliers and other stakeholders is not shared and is maintained in a secure environment

What you’ll bring to the team:

• Must be able to identify, analyse, organize and solve problems and issues in a timely and effective manner.
• Impressive planning, organisational, project management and time management skills. 
• Must be able to take accountability. 
• Must show strong leadership skills. 
• Must be able to take initiative. 
• Must be results oriented. 

Apply Before 07/31/2026

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Responsibilities

• We have amazing opportunities for a Sales Agent (Field) to be based in Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base.
• Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Apply Before 07/31/2026

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Responsibilities

• We have an amazing opportunity for a Food & Beverage Stock Controller to be based in Century City, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for taking accountability for receiving and issuing F&B branch stock. Responsible for management of back of house stock within the branch.
• Responsible for accurate recording of front of house stock issued. Ensure accurate recording of stock movements to ensure stock reporting reflects correctly. Management of storage and storeroom facilities.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• Matric.
• Valid Drivers License.
• Experience in stock management.

​​​​​​​Bonus To Have: 

• Experience within F&B industry.

​​​​​​​What You’ll Do For The Brand:

• Ensure internal F&B stock management processes are followed 
• Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure back office stock is maintained at a good standard- declare F&B back office stock wastages and breakages to dispense of expired stock. Ensure F&B back office stock is neatly package to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations. 
• Management of any back of house stock being issued to front of house via the F&B Supervisor. Ensure all stock issued is recorded and signed off. Maintain accurate records of stock requisition registers to account for stock that were issued. Reconcile daily. 
• Conduct stock count for back of house stock daily. Ensure disclosure of wastages/breakages and recorded onto GAAP. Account for variances of back of house stock and take disciplinary action against store man/stock clerk where appropriate. Submit variance report to F&B branch manager daily. 
• Regularly monitor stock expiry dates and ensure stock rotation accordingly to minimize wastages. Ensure wastages/breakages are disclosed as per appropriate process and that these are disposed of before service starts am. 
• Ensure stock levels are monitored to anticipate stock needs and ensure stock is maintained at appropriate levels. Obtain approval from F&B Branch manager to place order and liaise with suppliers to confirm order has been received. Accurate record keeping of all orders placed on a daily basis. 
• Ensure stock received is accounted for as per quality/quantity of stock order that was placed. Accurate record keeping of stock deliveries and anomalies. Liaise with supplier to rectify where appropriate. 
• Ensure GRV process followed to record stock received. Ensure that stock is packaged and stored in a proper manner and appropriate location. Submit GRV, signed order sheet and supplier delivery note/invoice to F&B Manager. Ensure accurate record keeping of these. 
• Facilitate stock transfer between branches in line with appropriate process to record/issue stock and account for stock movement. 
• Ensure stock movement is accurately recorded on GAAP so that stock reporting from GAAP reflects accurately. 
• Stock Reporting on back of house stock:  Daily report indicating issued stock, receiving/ordering/GRV of stock, transfer of stock between branches if applicable, stock disclosure of breakages/wastages. 
• Management of the store man/stock clerks. Ensure that stock control is maintained at all times. Manage the portioning of stock into containers. 
• Ensure timeous submission of daily, weekly, monthly F&B stock reports 
• Capture stock on GAAP system.
• Complete voids on POS. 
• Attend to customer query and complaints.
• Any ad hoc duties that might be required.

​​​​​​​What You’ll Bring To The Team:

• Food & Beverage Stock Management & Control.
• Inventory Reconciliation, Variance & Waste Management.
• GRV Processing, Receiving & Issuing of Stock.
• GAAP System, POS Administration & Data Capturing.
• Stock Reporting, Record Keeping & Documentation.
• Supplier Coordination & Delivery Verification.
• Planning, Organising & Time Management.
• Attention to Detail, Accountability & Problem Solving.

Apply Before 08/03/2026

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Responsibilities

• We have an amazing opportunity for a General Assistant to be based in Century City, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for basic food preparation, assisting chefs with dishing up of food and presentation, whilst ensuring that the housekeeping is in line with Hollywood standards. Responsible to kitchen stock count and ensuring the kitchen stock is stored and maintained appropriately.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Valid Drivers License. 
• Experience in stock management.

Bonus To Have: 

• Matric.
• Experience within F&B industry.

What You’ll Do For The Brand:

• Ensure appropriate dress code in in with health and safety requirements and in accordance with Hollywood standards.
• Inspect and clean food preparation areas, such as equipment and work surfaces, to ensure safe and sanitary food-handling practices and ensure conformance to established standards.
• Inspect kitchen stock- all food, spices, etc. Recommendations to defrost freezers as and when required.
• Ensure all kitchen stock is well maintained, packaged and allocated to the correct area- shelves, freezers etc.
• Ensure stock rotation and ensure expired food is disposed of and classified as waste.
• Leftover food from the previous day is dished into appropriate containers and appropriately stored for serving.
• Ensures preparation of food in readiness for chefs for all manufactured menu items as per GAAP.
• Ensures that all orders are prepared and dished up timeously to ensure exceptional customer service.
• Ensures presentation of orders is in line with Hollywood standards.
• Reports any operational problems (faulty/damaged equipment) that could hinder daily operations.
• Assisting of reporting of all stock items to the Chef on items that are running low.
• Ensures that all wastages and breakages during the shift are disclosed and accounted for.
• Ensures the cleaning of kitchen appliances, work surfaces, floors, walls, fat traps, fridge and freezers regularly.
• Ensures that the kitchen and cooking area is left neat and tidy prior to the next shift. 
• Continuously monitor the kitchen area to ensure that the kitchen is clean and tidy.
• Any other ad hoc duties that might be required. receiving of stock, stock disclosure of breakages/wastages.

Apply Before 08/03/2026

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Responsibilities

• We have amazing opportunities for a Sales Agent Field to be based in Kuruman, Northern Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Apply Before 08/03/2026

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Responsibilities

• We have amazing opportunities for an Internal Control Accountant to be based in Durban, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will develop a strong control environment for the iBranch operation and ensuring all transactions are auditable to ensure the validity and accuracy of transactions.
• To adapt procedures when required (system upgrades, new products/integrations) and ensure their relevance to support accurate reconciliations safeguarding the business against financial loss.

You Bring:

• Valid driver’s licence
• 2 years practical auditing/accounting experience
• Completed Matric with English and Mathematics

A Bonus to have:

• Own Transport
• Completed SAICA Articles
• Pastel Evolution Knowledge

What You’ll Do For The Brand:

Financial Metrics/Operational Duties

• Work closely with the relevant senior accountant(s) and Group iBranch Accountant.
• Collect and analyse data to detect reconciliation weaknesses and identify key and residual risks.
• Ensure all transactions are accounted for in Pastel and reconciled
• Reconciliation of Mobile Vouchers and ensuring adequate controls are implemented to safeguard the company against financial loss.
• Reconciliation of Tax2/Tax3 Data to ensure accuracy of gambling tax payments.
• Maintain and enhance daily, weekly and monthly reconciliations
• Implementing controls for third party integrations and ensuring transactions are auditable.
• Escalate client debit balances and reconciliation variances that have not been cleared within the standard operating procedures/timeframe
• Work closely with the development and operational teams to test interactions and new products.
• Ensure supporting financial records are accurate and reliable and available prior to new product deployment (data, tax, balances report and balancing the account reports). Where there are deviations to this notification of senior management is required.
• Oversee the deployment of new reconciliation software and/or related processes
• Ensure daily reconciliation signoffs are performed by the team on the nominated software
• Support junior staff and assist with the resolution and escalation of variances
• Submit a daily report summarising key aspects of the daily sign offs
• Identify and rectify weaknesses within procedures, processes, policies and related internal control frameworks
• Continuously look to improve efficiency and effectiveness through ongoing learning/development and new techniques
• Perform consulting activities and ad hoc assignments as they arise
• Ensure deadline is met for relevant tasks
• Timeous and accurate reporting of findings with material value or material risk
• Working on new projects

Compliance, risk and quality

• Creating, maintaining and enforcing company policies and procedures
• 100% compliance with health and safety regulations (where applicable)
• Compliance with relevant laws and regulations relating to iBranch operations
• Support the group ibranch account regarding the maintenance of the risk register
• Intense focus on quality with regards to communication, capturing, documentation etc
• Maintenance of department process write-ups/ system descriptions and quarterly updating
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons - of which is substantiated by facts with no numbers in the formulas
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Ensure Monthly recons are finalised and saved with supporting photos on the designated software
• Summarise the detailed daily findings on the designated software and submit a daily report to the Group retail accountant and Group Risk and Finance Manager.
• Effectively deal with internal, external, SARS, NCA and BEE auditors
• Promote declaration of all gifts and report suspicious requests to clear queries from departments responding to queries
• To escalate a single shortage of R2k or greater to the Group ibranch Accountant and or Group Risk and Finance Manager
• Promote declaration all conflicts of interest upfront
• Promote a culture of confidentiality within the business with regards to the protection of personal information
• Promote a culture of compliance with FICA and AML regulations with regards to reporting of suspicious transactions.
• Ensure all personal information of loan applicants and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations
• Ensure that relevant IBranch Policies, Procedures, Manuals and training manuals are maintained and updated accordingly
• Ensure that various iBranch templates/forms/agreements/ T&Cs are maintained and updated accordingly

Growth and new markets/products

• Key supplier relationship management
• Source new products/innovations/robotics/artificial intelligence/predictive analysis
• Development of existing products/software
• Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals
• Assist with company projects or lead company projects as allocated from time to time

What You’ll Bring To The Team:

• Follows through and delivers results in spite of obstacles. 
• Admits to errors and takes corrective action to avoid repetition. 
• Approaches own work with dedication and high sense of responsibility
• Execute a variety of functions within a business administrative environment. 
• Plan and organise administrative functions proactively. Collect information and ensure accuracy of information.

Apply Before 08/03/2026

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Responsibilities

• We have an amazing opportunity for a Promotional Driver based in Durban, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for supporting the operations of the Mobile Department, on projects directed at maximizing company profits, and increasing the customer base through on-the-ground promotions and campaigns.

You Bring:

• Matric
• Valid Driver’s License
• Post Matric Qualification
• Proven working experience as a promoter
• Track record of over-achieving quota
• Ability to understand customer needs and handle different types of personalities

What You’ll Do For The Brand:

• To drive and coordinate the activities of the Hollywoodbets Promotional bus
• To engage and interact with customers at Hollywoodbets events and facilitate promotional activities
• Work closely with Mobile and Retail Managers to meet promotional needs and targets 
• Jointly plan promotional campaigns and road shows with Team Leaders and Area Managers
• Identify interest and understand customer needs and requirements to craft relevant promotional strategies and tactics Daily, Weekly and Monthly reporting
• The incumbent is fully responsible for the vehicle allocated to him, including any other equipment allocated to the incumbent or the vehicle. 
• The incumbent is responsible for the safety of the vehicle including additional devices such as screens, PlayStation, sound, branding, etc. 
• The incumbent is responsible for ensuring that any problems that do occur are reported immediately and are also reported on the trip sheet. 
• The incumbent is responsible for carrying out pre-on-route and post-trip roadworthy inspections using the prescribed forms and for reporting any defects. 
• The incumbent is responsible for ensuring that he does not operate a damaged or defective vehicle unless repairs have been carried out on the vehicle. 
• The incumbent is responsible for maintaining the cleanliness and neatness of the vehicle at all times. 
• The incumbent is expected to travel only on authorized routes in a safe, courteous, and cautious manner. 
• Any other related duties that might be required.

 What You’ll Bring To The Team:

• Organizational skills
• Communication skills
• Strong listening skills
• Presentation and social skills

Apply Before 08/03/2026

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Responsibilities

• We have an amazing opportunity for a Sales Agents (Field) to be based in Greater Kokstad, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

 What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective
• and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:  

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
• Strong systems and sales knowledge

Apply Before 08/03/2026

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Responsibilities

• We have an amazing opportunity for a Senior Creative Manager to be based in Umhlanga, Do you think you have what it takes to be our newest Purple Star?
• The Operations Specialist will be responsible for attending to all queries, requests and enquiries from all the departments, to ensure effective and timeously resolution of matters impacting operations.  Providing administrative support to the Mobile Department, assistance with project processes, and reporting on daily activities

You Bring 

• Experience in a creative/advertising/brand environment (5-10 years) 
• Proven track record of developing big creative ideas and campaigns 
• Strong portfolio demonstrating conceptual thinking and storytelling 
• Experience working across integrated campaigns (digital, retail, ATL/BTL 
• Ability to translate business objectives into creative solutions 

A bonus to have:

• Experience in high-volume, promotional, or fast-paced industries (e.g., betting, retail, gaming, entertainment) 
• Understanding of sports culture and audience behavior
• Exposure to multi-channel campaign environments 

What You’ll Do For The Brand:

Big Idea Generation & Concept Development

• Lead the development of innovative, high-impact creative concepts for campaigns, promotions, and brand initiatives
• Generate platformable ideas that can scale across retail, digital, and CRM channels
• Translate briefs into compelling narratives, themes, and creative territories
• Push creative boundaries while ensuring alignment to brand tone and commercial objectives

Creative Team Leadership

• Mentor and guide designers, copywriters and creative specialists on assigned projects
• Provide constructive creative feedback to elevate work quality and conceptual thinking
• Support the Creative Strategic Lead in maintaining creative standards across the department.
• Act as a senior creative escalation point when required.

Campaign Creative Leadership

• Lead the creative development of campaigns from concept through to execution guidance, under the strategic direction of the Creative Strategic Lead.
• Partner with the Creative Strategic Lead to shape campaign positioning and storytelling approaches
• Present ideas to internal stakeholders with clarity and confidence

Creative Craft & Output Excellence

• Ensure all creative outputs are distinctive, engaging, and culturally relevant
• Work closely with designers, copywriters, and production teams to bring ideas to life effectively
• Provide hands-on creative input (copy, direction, ideation) where needed

Brand Building

• Contribute to strengthening the Hollywoodbets brand identity through memorable and consistent creative work
• Ensure ideas reflect brand personality, tone, and competitive positioning
• Inject creativity that cuts through in a highly competitive betting and entertainment market

Collaboration & Influence

Collaborate closely with:

• Marketing teams (campaigns, promotions, CRM)
• Digital and product teams
• Regional and retail marketing stakeholders
• Act as a creative partner, not a process owner
• Influence stakeholders towards braver, more effective creative solutions

Trend Awareness & Innovation

• Stay ahead of creative, cultural, and digital trends
• Bring fresh thinking inspired by global campaigns, sport, entertainment, and betting environments
• Continuously evolve creative approaches to keep the brand relevant and exciting

Key Deliverables

• Campaign concepts and creative territories
• Big idea frameworks for seasonal and tactical campaigns
• Creative rationale and presentation decks
• High-quality campaign direction across channels

What You’ll Bring To The Team:

• Big Idea Generation & Concept Development
• Creative Team Leadership
• Campaign Creative Leadership
• Creative Craft & Output Excellence
• Brand Building
• Collaboration & Influence
• Trend Awareness & Innovation

Apply Before 08/04/2026

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Responsibilities

• We have an amazing opportunity for a Team Leader Mobile , based in Thembisile, Mpumalanga. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• 1-3 years of People Management
• Valid Manual Divers License
• 1-3 years sales experience

What You’ll Do For The Brand:

• To manage the achievement of targets and branch growth in accordance with operational procWork closely with Area Managers to meet required targets on Active and Qualified accounts
• Plan marketing campaigns with the assistance of the Area Manager and Marketing Team 
• Facilitate promotional activities daily 
• Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally 
• Measure effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event 
• Conduct market analysis/research to make suggestions for improvements
• Recruitment, interviewing, and coordinating with AM/Trainer for induction. 
• The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews, (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) functions 
• Growth, branding, and rollout of Top Up Voucher outlets in all distributor networks.  Visiting outlets where required 
• Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV
• Ensure that cash-ups are done following cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels 
• Provide day-to-day operational support to Area Managers 
• Daily Reports 
• Management of the team members leave, absenteeism, and attendance. 
• Management of stock (daily report on stock levels and usage) 
• Any other related duties that might be requireded.

What You’ll Bring To The Team:

• Sales Knowledge
• Communication Skills 
• Product Knowledge
• Negotiating Skills 
• Relationship -Building
• Result-Driven

Apply Before 08/03/2026

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Responsibilities

• We have an amazing opportunity for a Reconciliation Clerk to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for ensuring validity of revenue, expense, deposits and withdrawals (ibranch and retail) and any other transactions and eliminate misappropriation of company assets and/or fraudulent financial reporting. 

You Bring:

• 1-2 years administrative experience 

What You’ll Do For The Brand:

• Customer Service
• Auditing Declarations from branches on the “End of Days”.
• TUV reconciliations.
• ATM reconciliations.
• Credit Card reconciliations.
• Ithuba reconciliations.
• Deposit reconciliations.
• Withdrawal reconciliations.
• Manual transactions reconciliations.
• Auditing receivables (credit card or other).
• Any other declarations/transaction retail or ibranch.
• Perform cash counts.
• Perform audits around paperwork and daily recons.
• Ensuring shortages, a transposed onto the recovery Masterfile’s.
• Ensuring shortages are escalated and followed up with weekly.
• Collect and analyze data.
• Establish recommendations for the information collected .
• Perform research and development as required.
• Perform audits around paperwork and daily recons.
• Determine compliance with policy and procedures.
• Stock counts and fixed asset counts.
• Checking and reconciling of tickets at branch level.
• Reporting daily observations to relevant people.
• Assisting the branches and/or relevant department to clear queries.
• Reporting to management.
• Reconciliation of pastel accounts.
• Ad hoc tasks and requests.

Apply Before 08/04/2026

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Responsibilities

• We have amazing opportunities for a Sales Agent Field to be based in Vaal, Gauteng. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Apply Before 08/05/2026

go to method of application »

Skill Set

• Artificial Intelligence & Machine Learning Skills
• Programming & Technical Development Skills
• AI Automation & Integration Skills
• Infrastructure, Security & Governance Skills
• Testing, Monitoring & Support Skills
• Business Analysis & Process Improvement Skills
• Collaboration & Communication Skills
• Professional & Personal Competencies

Responsibilities

• We have an amazing opportunity for a Junior AI Specialist (2) to join our team in Durban. Do you think you have what it takes to be our newest Purple Star?
• As a Junior AI Specialist, you will support the design, development, and implementation of AI-driven solutions that enhance business operations and customer experiences. Working alongside senior AI specialists, developers, and business stakeholders, you will assist in building AI-powered chatbots, automation workflows, and intelligent business applications across various digital platforms.
• You will help develop, test, and maintain AI solutions, integrate AI tools into existing systems, and support business teams in adopting AI technologies. This role offers the opportunity to gain practical experience with Large Language Models (LLMs), automation platforms, APIs, and modern AI development tools while contributing to real business projects.
• The ideal candidate is passionate about artificial intelligence, eager to learn, and enjoys solving business problems using technology.

You Bring:

• Strong understanding of automation principles and best practices
• Experience with MS365 Applications, ChatGPT, Codex or Claude Code and other third-party AI tools
• Proficiency in at least one no-code/low-code automation platform such as Power Automate, Zapier, Make.com, n8n, or similar
• Solid understanding of API integrations and webhook concepts.
• Familiarity with cloud-based platforms and their automation capabilities
• Experience with data manipulation and Machine Learning.

Bonus to Have:

• Familiarity with AI/ML libraries such as Langchain.
• Basic understanding of traditional programming concepts, ideally with exposure to Python and programming assistants like GitHub Copilot
• Experience with prompt engineering and leveraging large language models (LLMs) for business applications
• Experience in Machine Learning and Predictive Modelling
• Ability to develop fully functional data-based applications using Codex
• Understanding how to build and implement Local LLM Setups

What You’ll Do For The Brand:

• Assist in deploying and maintaining AI models and LLM-based solutions, including on-premise setups where required, ensuring performance, security, and scalability. 
• Assist with building and testing AI agents under guidance from senior team members to autonomously execute and orchestrate business tasks, improving operational efficiency across departments. 
• Collaborate with cross-functional teams (Engineering, Product, Marketing, Operations) to define AI requirements and deliver scalable, high-impact solutions. 
• Identify and evaluate business processes to uncover opportunities for AI-driven automation and optimization. 
• Support the development and testing of AI solutions, including intelligent automated workflows, chatbots, and decision-support systems. 
• Build and integrate AI-powered applications into existing business systems using APIs, webhooks, and modern integration frameworks. 
• Assist with prompt engineering for business use cases.
• Test AI solutions before deployment.
• Document AI workflows and solutions.
• Troubleshoot AI automations and escalate complex issues.
• Monitor chatbot performance and suggest improvements.
• Help maintain AI knowledge bases.
• Apply programming skills (e.g., Python) and frameworks such as LangChain (or similar) for advanced and custom AI implementations. 
• Design, deploy, and maintain AI chatbots and conversational systems across internal and customer-facing platforms
• Work closely with IT and Developers to integrate AI solutions into Hollywoodbets systems, ensuring scalability, reliability, and security. 
• Contribute to the development and enhancement of internal AI tools and automation frameworks to support business operations.
• Assist in preparing training material and supporting user adoption. 
• Ensure all AI implementations comply with internal AI policies, governance, and security standards.
• Stay up to date with emerging AI trends, tools, and technologies, contributing to ongoing innovation and research initiatives.

What You’ll Bring To The Team:

• Ability to work under pressure and in a fast-paced growing environment.
• Ability to design and implement AI models and automation solutions 
• Consistently delivers required business results
• Ability to collaborate with internal stakeholders to develop and improve AI tools tailored to specific business needs
• Ability to build good relations

Qualifications

• Diploma/Degree (IT or related field)
• Strong understanding of automation principles and best practices.
• MS365 Applications, ChatGPT, Codex or Claude Code and other third-party AI tools
• Proficiency in at least one no-code/low-code automation platform such as Power Automate, Zapier, Make.com, n8n, or similar.
• Solid understanding of API integrations and webhook concepts.
• Familiarity with cloud-based platforms and their automation capabilities
• Experience with data manipulation and Machine Learning.
• Understanding how to build and implement Local LLM Setups (Advantageous) 
• Ability to develop fully functional data-based applications using Codex (Advantageous) 
• Experience in Machine Learning and Predictive Modelling (Advantageous) 
• Experience with prompt engineering and leveraging large language models (LLMs) for business applications. (Advantageous) 
• Basic understanding of traditional programming concepts, ideally with exposure to Python and programming assistants like GitHub Copilot. (Advantageous) 
• Familiarity with AI/ML libraries such as Langchain. (Advantageous) 

Apply Before 08/05/2026

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Responsibilities

• We have an amazing opportunity for a Retention Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid Driver’s License 
• Prior experience in Online iGaming and sports betting
• Project Management
• Email/ SMS/ Push Notification Messaging
• 6 Months/ 1 Year in a Digital Marketing Environment

A bonus to have:

• Diploma/Degree in Digital Marketing or relevant field

What You’ll Do For The Brand:

Operational

• Research, evaluate, segment, and generate list selections for targeted and mass mailings from the Gaming system.
• Identifies and segments active users based on behaviour, preferences, and demographics.
• Assist in driving the direct marketing strategy across SMS, email, and other digital marketing platforms.
• Set up, test, execute, and report on marketing campaigns and promotions.
• Manage timelines and schedules for communications.
• Conduct competitor analysis of marketing campaigns and websites.
• Update content on client-facing websites using back-office tools.
• Create, configure, and test promotions and campaigns.
• Report on campaign performance.
• Draft Customer Journeys and implement them in our CRM system, reporting on performance.
• Focuses on winning back dormant users by offering personalised incentives or promotions.
• Personalised messaging and incentives to encourage dormant users to return to Hollywoodbets.
• Designs and implements targeted campaigns to re-engage dormant users.
• Develops targeted retention strategies with senior support for each segment to maximise engagement and loyalty.
• Creates compelling content for emails, SMS messages and push notifications targeted at active users.
• Persuasive content for reactivation emails, SMS messages and push notifications.
• Ensures messaging aligns with the interests and preferences of the active user segments.
• Persuasive content for reactivation emails, SMS messages and push notifications.
• Executes and monitors retention campaigns across various channels (email, SMS and push notifications).
• Optimises campaign performance based on data analysis and A/B testing.

People

• Comply with company policy and values.
• Compliance, risk and quality
• Compliance with company policies and procedures.
• Ensure logical saving of all work, designs, artwork, approvals etc.
• Ensure that all artwork, designs, approvals etc are chronologically saved/backed up.
• Ensure error free designs with accurate content.
• Ensure that designs are free from racial, gender bias, derogatory, defamatory comments.
• Growth and new markets/products
• Ensure measures are put in place and steps are taken to achieve the short term, medium term and long-term goals.
• Product innovation, new service offerings to customers.
• Source new customers.

What You’ll Bring To The Team:

• Ability to work in a deadline-driven environment.
• Strong project management and problem-solving skills.
• Excellent verbal and written communication skills.
• Self-starter with the ability to work collaboratively within a team.
• Able to succeed in and enjoy a fast-paced environment.
• Understanding of CRM and retention marketing best practices and technologies.
• Strong analytical and strategic thinking skills.
• Excellent interpersonal and collaboration skills.

Apply Before 08/14/2026

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Responsibilities

• We have an amazing opportunity for a Team Leader (Mobile) to be based in Durban, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to ensure growth targets for mobile betting are achieved. Analyse financial information to identify trends, manage costs, and increase profits within the team. Ensure proactive reporting on these areas.

You Bring:

• Valid driver’s license.
• 12 months experience in a leadership role.
• Track record of over – achieving quota.
• Ability to understand customer needs and handle different types of personalities.

A Bonus To Have:

• Matric

What You’ll Do For The Brand:

• Work closely with Area Managers to meet required targets 
• Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team 
• Facilitate daily promotional activities 
• Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally 
• Management of stock (daily report on stock levels and usage) 
• Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign 
• Conduct market analysis/research to make suggestions for improvements within the mobile department
• Recruitment and interviewing in coordination with Area Manager and HR department
• The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
• Management of team members leave, absenteeism, and attendance 
• Identify potential of Top Up Voucher outlets. Visiting outlets where required 
• Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels 
• Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately
• Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced 
• Submit Daily Reports 
• Any other related duties that might be required.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines. 

Apply Before 08/05/2026

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Responsibilities

• We have an amazing opportunity for Sales Agent Field to be based in Port Elizabeth, Eastern Cape. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Sales exp 
• Customer Service

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 08/06/2026