Broker Retentions Consultant at King Price Insurance

Purpose of position:

• Managing broker and client relationships to increase their loyalty and retain their business or services.

Responsibilities:

• Handling difficult client calls
• Retaining clients
• Dealing with client and broker queries and complaints on all levels in a competent, efficient and professional way

Requirements:

• Matric (essential)
• RE and FAIS accreditation (essential)
• Working knowledge of Obelix and PureCloud

Skills and Attributes:

• Sales, retention and client service oriented
• Attention to detail and quality oriented
• Deadline and results oriented
• Ability to take initiative 
• Enthusiastic and passionate about the job and the company
• Organised and punctual with excellent time management skills
• Teamwork and collaboration skills
• Good judgment and problem-solving skills
• Adaptable and resilient
• Tolerance for stress
• Selling skills
• Good interpersonal and communication skills
• Negotiation skills
• Administration skills
• Ability to positively influence team and clients
• Live the King Price values