Business Analyst at BankservAfrica

What You Will Do

As a Business Analyst you will provide analytical and operational support for the BankservAfrica business’s products and services. This role primarily provides skill in investigating, analyzing and optimizing business models, operating models and business processes to support all BankservAfrica products and services. The business analyst is involved in the design and delivery of business solutions, from conceptualization to implementation.

You will engage with the following stakeholders:

• Product/business owners
• Enterprise Project Management Office
• Finance
• Service Centre, Service Desk, ICT
• Legal, Risk and Compliance

Your key responsibilities include

• Engagement with internal and external clients and stakeholders to gather, understand and document business requirements or changes
• Development of effective proposals and presentations to communicate, justify and motivate designs and solution and innovation approaches
• Execute feasibility and viability assessments of proposed products or services
• Compile product and service strategies for identified products
• Monitor and report on strategies implemented.
• Design business and operating models for new products and services to ensure efficacy, efficiency and professional service level achievement
• Develop business plans for initiating a new product or service through to launch and rollout
• Monitor progress of the rollout plan and suggest adjustments where necessary
• Analyse solution to ensure that the product or service fulfills the original requirements and that the business processes and operating model are being followed.

Qualifications / Knowledge

• Undergraduate qualification in Computer Science, Information Systems, Engineering or Business Studies
• Diploma in Business Analysis from an IIBA endorsed education provider and advantage
• Computer literacy
• Advanced knowledge of the BABOK is an advantage
• SDLC methodology knowledge

Experience

• Minimum 3 years’ experience in related field
• Business analysis planning & monitoring
• Business modelling
• Requirement’s elicitation and collaboration
• Solution evaluation
• Process analysis
• Requirements analysis & design definition