Business Analyst at FNZ Group

Duties, responsibilities and accountabilities

Analysis, Design and Solution Definition

• Quickly understands the business issues and data challenges of the business
• Identifies business process strengths and weaknesses and suggests areas of improvement. • Creates, documents, reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Develops business, functional and system design specifications for client engagements
• Ability to design and solve problems pro-actively
• Technical Recommendation and Testing
• Assist User Acceptance Testing efforts.
• Assists development process in an Agile framework.
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Works with business personnel to identify required changes.
• Communicates needed changes to Platform team.

Communication

• Facilitation of Platform team and business meetings, including JAD and workshops.
• Delivers informative, well-organized presentations.
• Understands how to communicate difficult/sensitive information tactfully.
• Act as a Change-Agent for project and other initiatives
• Effective Stakeholder Management
• Technical Understanding
• Understands the SDLC including application programming, database and system design, and QA.
• Understanding the Application Support function will be beneficial.
• Familiar working in an Agile and/or Hybrid Agile team.

Problem Solving

• Identifies critical issues with ease.
• Able to identify Assumptions and Constraints, as well as Risks and Issues effectively and competent in the dealing thereof.
• Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems
• Business Management
• Develops relationships with key business personnel that foster close ties.
• Communicates effectively with business to identify needs and evaluate alternative business solutions.
• Continually seeks opportunities to increase satisfaction and deepen relationships.
• Manages expectations effectively.

General

• Conduct impact and feasibility assessments according to agreed standards and format and obtain sign off as per desired deliverables.
• Deliver business and functional specification documents according to agreed standards and formats
• Improves upon existing approaches by seeking opportunities to creatively transform current practices/processes into fresh alternative solutions
• Prioritizes multiple allocated tasks effectively and contributes to the successful running of a project
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective, professional and engaging
• Ability to communicate clearly and to guard all business relationships in a professional way

Education, skills and specialist Knowledge required.

Minimum Requirements

• Degree/Certification in Business Analysis and /or Project Management
• IIBA accreditation is preferred (Min CCBA or CBAP)
• PRINCE2, PMP, AGILE, SAFE

Industry Experience

• 4-5 years of financial industry experience in an IT systems development role
• 2+ years System Analyst experience at initial career stages - highly beneficial
• 3+ years Credit or Retail Lending experience – highly beneficial

Technology

• Process methodology using BPMN and Process Flow diagrams
• Understanding of BABOK and TOGAF
• JIRA, Visio, MS Office
• SharePoint

Personal attributes

• Demonstrable evidence of being able to work in a team of competent, respected professionals
• Ability to communicate effectively verbally and in writing

Core competencies

Behavioural Competencies

• Adaptability
• Time Management & organisation
• Professionalism
• Professional development & working efficiently and effectively
• Problem Identification/Solving
• People & Team Working
• Language proficiency: English
• Interpersonal Skills
• Integrity

Technical Competencies

• Analytical Ability
• Reporting/Report Compilation
• Computer Literacy