Business Analyst HCM at PPC Africa

MINIMUM QUALIFICATION:

• HR related degree or diploma OR IT related degree or diploma
• SAP HCM certification

SPECIAL REQUIREMENTS:

• Comprehensive Computer user skills in the MS Office suite and related systems
• Strong problem solving skills, organizational skills, and communication (written and oral) skills
• Ability and acumen to work with sensitive and confidential data   

EXPERIENCE & FUNCTIONAL COMPETENCIES:

• At least 2 to 5 years’ experience in HR with a solid knowledge of related business processes.
• Must have knowledge of HCM activities for the following Country Specific Solutions (RSA, Botswana, and Zimbabwe, DRC and Rwanda)
• Knowledge of HCM activities for the Country Specific Solutions (DRC and Rwanda) will be an added advantage
• Broad working knowledge of the SAP HCM Module
• Good knowledge of the interrelationships between the SAP modules
• At least 3 years support in SAP HCM module support

DUTIES:

DAILY SUPPORT

• Take a lead role in providing post-implementation support ensuring that the SAP HCM application is properly used.
• Troubleshoot user issues and provide strong support and problem resolution
• Act as liaison with business users for troubleshooting: investigation, analyses and problem resolution
• Map business requirements, processes and objectives and develop necessary product modifications to satisfy business needs and drive continuous improvement to implemented procedures and transactions
• Develop relationships with Business Key Users to drive the effectiveness of the SAP solution

HCM CONFIGURATION

• SAP HCM & Payroll configuration support
• Responsible for the daily support of the SAP HCM & Payroll modules that are already implemented
• Ongoing hands on configuration of the HCM module to adjust to changing business requirements
• Define application requirements by reviewing requests and conducting user interviews when needed
• Work closely with business to deploy various productivity enhancement initiatives, business transformation programs and major implementations projects within SAP ERP framework
• Participate in new implementation projects by contributing HCM requirements where required
• Design and develop testing procedures for new upgrades and implementations
• Create training documentation for new functionality and projects

TRAINING

• Provide training in the SAP HCM modules
• Partner in developing and implementing end-user training and materials
• Lead training sessions with users on new functionality

NEW IMPLEMENTATION AND MAJOR UPGRADES

• Support the Project Blueprint process, guiding the implementation team with respect to the business processes and practices. Assist with master data definition
• Assist during the Project realisation phase ensuring that the newly configured conforms to the business requirements. Report inconsistencies and escalate where necessary.
• Actively assist users during the testing phase and advising where the configured system differs from the desired state. Report inconsistencies and escalate where necessary
• Preparation of documents for user requirements, business blueprint, end-user training.
• Assist with the implementation and roll out of the new system, guiding users and training where required.  
• Determine training requirements, develop training modules and provide training as required.