Business Analyst: Salesforce at wePlace

Purpose: 

• Business Analysts focus on business improvements and project successes.
• They guide businesses to improve processes and efficiency by making actionable recommendations.
• They communicate between IT and business stakeholders to ensure all involved work together to achieve the best results with data-driven solutions.

Key Responsibilities: 

• Elicitation by using various techniques to gather business needs from stakeholders.
• Craft detailed User stories that are structured, outlining the work that needs to be completed to meet the overall business requirement.
• Process Mapping to enable end-users to validate business requirements. Drive out waste, identify improvements, and form the basis of development to complete.
• Will be responsible to fully drive and completing multiple types of documentation throughout project lifecycle.
• Effective stakeholder communication.
• Passionate about quality, driving all quality steps in the project lifecycle.
• Strong emphasis on systems and data, able to delve into code.
• Deep understanding of the business process itself and how the system functions. 

Qualifications: 

• Suitable tertiary qualification.
• Relevant Salesforce certification in at least 1 in Salesforce cloud.

Experience: 

• Minimum of 3-4 years’ experience as a Business of Systems analyst.
• Has experience in at least 1 large and multiple medium projects with full implementation cycle.
• Able to work on multiple projects at the same time, with various other teams.

Systems & Proficiency: 

• MS suite (Excel, Word, PowerPoint, Outlook).
• Salesforce

Will be measured on: 

• Successful project delivery, velocity of execution.
• Meeting timelines, deviation on estimates.
• Prioritization of requirements.
• Tools and techniques used.
• Application of lessons learnt.
• Reusability of requirements.
• Stakeholder satisfaction.
• Meeting management.