Business Analyst at Telesure Investment Holdings (TIH)

Introduction

• The Business Analyst contributes to the organisational goals by performing investigations and analysis of Business ideas, needs and problems, and thereby creating proposals thereof

Specification

• Investigates and Analyses Business Problems to understand their nature, cause, effects and drivers, using a variety of methods and techniques
• Describes Business Problems and associated Solutions using industry standards methods, models and formats to display the results in a manner that is meaningful and accessible by Internal Customers who commissioned the work
• Describes Business Requirements in an agreed format and following agreed methods
• Describes Business Processes in an agreed format and following agreed methods including business rules
• Provides business support with regards to change requests and system enhancements by compiling required submissions to the respective stakeholders
• Describes Business Data and information requirements in an agreed format and following agreed standards
• Prepares research reports that outline the results of Investigation and Analysis, as well as ad-hoc commissioned research
• Influences discussion about solutions, projects and initiatives based on their Analysis of relevant business domains
• Liaises with operational, tactical and support stakeholders to understand business needs, problems and requirements
• Maintains fulfilment relationships and serves to translate discussions between business and fulfilment areas
• Defines, maintains and extend standards and methods in use by the organisation as required
• Deliver the Telesure Service Way through personal effort and through others
• Deliver on Treating Customers Fairly principles in alignment with regulatory requirement

Essential

Requirements

• Grade 12/ SAQA Accredited Equivalent (Essential)
• Related undergraduate degree or national diploma
• Business Analyst and/or Project Management qualification or certification

Desirable

• Long term insurance industry related qualification or certification

Experience

• 3 years Business and / or Systems Analyst experience

Closing date: 06/03/2020