Business Application Internship at The Universal Service and Access Agency of South Africa (USAASA)

• Qualification Requirement: Minimum NQF Level 7 in Information Technology, Computer Science, or Engineering.  
• Placement: Performance Monitoring Unit, supporting data systems, knowledge management, and dashboard management. 

Key Learning Areas: 

• Business process automation and digital tool development. 
• Maintenance and enhancement of performance monitoring applications. 
• Assistance in the development of interactive data dashboards and reporting systems. 
• Support for ICT-based knowledge management and document systems. 

Developmental Outcomes: 

• Exposure to systems thinking in a public-sector context. 
• Practical experience with tools like Microsoft Power BI, Excel VBA, or open-source dashboards 
• Understanding IT governance and digital infrastructure within a performance monitoring environment.